Tieto to deliver new customer information system to Vantaa Energy

Tieto will deliver a customer information and billing system to Vantaa Energy. The new online solution gives customers the opportunity to manage their energy account via the internet 24/7. Additionally, customers have access to more diverse and up-to-date information. Also meter readings will be automatically included in the energy bill.

Vantaa Energy’s new system package enables the utilization of online service channels and automatic meter reading to automate operations. Additionally, the functionalities required by the separation of electricity sales and transmission are taken into consideration in the system. The aim is to deploy Vantaa Energy’s new system in early autumn 2010. Tieto also supplied the energy company’s previous customer information system.

“We want to invest strongly in online services. Today’s young people will make their first electric agreement online,” believes Vantaa Energy’s ICT Manager Juha Niemi. Vantaa Energy decided on the service solution offered by Tieto after an extensive market analysis. The search for a partner took two years. “We wanted a supplier with a track record of successful projects. Security and reliability are priorities for us,” Niemi says.

“Our delivery is a continuation of the successful and long-term cooperation with Vantaa Energy. Our new solutions will help the customer take full advantage of self-service and remote meter-reading,” says Mikko Tuomi, Director, Tieto.

Tieto is an IT service company providing IT, R&D and consulting services. With approximately 16 000 experts, we are among the leading IT service companies in Northern Europe and the global leader in selected segments. We specialize in areas where we have the deepest understanding of our customers’ businesses and needs. Our superior customer centricity and Nordic expertise set us apart from our competitors.

Tieto is our new brand name as of 1 December 2008. The official registered name of the company is TietoEnator Corporation.
www.tieto.com

Vantaa Energy Ltd is one of Finland’s largest urban energy companies. The company is owned by the City of Vantaa (60%) and the City of Helsinki (40%). Vantaa Energy produces and sells electricity and district heating. In addition, it offers natural gas for the requirements of industry. The company is responsible for the construction and maintenance of district heating networks in Vantaa.