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Delta Waives Change Fees for Customers Affected by Winter Weather in Midwest and Northeast


WEBWIRE

ATLANTA Customers booked on flights operated by Delta Air Lines (NYSE: DAL), Delta subsidiary Northwest Airlines or Delta Connection carriers to, from or through Midwestern and Northeastern markets currently impacted by winter storms may make adjustments to their travel schedule without fee.

Customers scheduled to travel Dec. 18 through Dec. 19 to, from or through the following locations may make a one-time change without fee if tickets are changed by Dec. 26. Travel must begin by Jan. 2.

Illinois
Michigan
Wisconsin
Iowa
Akron, Ohio
Cleveland, Ohio
Toledo, Ohio

Customers scheduled to travel Dec. 19 through Dec. 20 to, from or through the following locations may make a one-time change without fee if tickets are changed by Dec. 26.
Travel must begin by Jan. 2.

New York
New Jersey
Maine
Massachusetts
Rhode Island
Pennsylvania

Changes to origin and destination may result in a fare increase. Any fare difference between the original ticket and the new ticket will be collected at the time of rebooking. Customers whose flights are canceled may request refunds. Complete details are available at delta.com and nwa.com.

All customers are encouraged to visit delta.com or nwa.com for the latest news on the winter storms. Updates on flights are available at delta.com or nwa.com or by calling 1-800-325-1999 (Delta) or 1-800-441-1818 (Northwest).

Media seeking the most up-to-date information on affected cities should visit delta.com or nwa.com. For the latest information on airport operations, please check the appropriate local airport Web sites.



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