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MassMutual Retirement Services Appoints New TPA Channel Managers


(Springfield, MA) - MassMutualís Retirement Services Division has added two new positions to its support organization for third-party administrators (TPAs).

Robert Shull was named to the new post of TPA channel manager for the Western region. He supports MassMutualís sales representatives and third-party administrators in Alaska, Ariz., Calif., Colo., Hawaii, Idaho, La., Nev., N.M., Okla., Ore., Texas, Utah, Wash., and Wyo. He has been with MassMutual since January 2007 and most recently served as managing director for Alaska, northern California and northern Nevada. He assumed his new role in July. Mr. Shull is based in San Francisco and can be reached at (925) 872-1007.

Tiffany Hanks has been appointed to the new role of TPA channel manager for the Eastern region effective November 3. Ms. Hanks supports MassMutualís sales representatives and third-party administrators in all other states. She most recently served as the TPA regional manager for ING, Hartford, Conn. Ms. Hanks is based in Arlington, Va., and can be reached at (703) 258-9414.

Both TPA channel managers will provide ongoing product and service education to assist TPAs in the growth of their retirement services practices. They will meet regularly with the TPAs in their respective territories and coordinate regional seminars and events on behalf of MassMutual. They will also represent MassMutual Retirement Services at conference events. Both TPA channel managers will have access to the resources of a dedicated TPA support team based in Springfield, Mass.

ďThe TPA channel manager role was created to further support the growth and success of third-party administrators and the retirement plan advisors who work closely with them,Ē states Shefali Desai, vice president, MassMutual Retirement Services Division. ďMassMutual is committed to providing the resources necessary to help our loyal TPAs expand their services to plan sponsors in the retirement services marketplace.Ē

For more information about MassMutualís TPA program, please contact Robert Shull (Western region) or Tiffany Hanks (Eastern region) or call MassMutual at (888) 626-4911.


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