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viaLanguage Helps Healthcare Organizations Address Language Access Challenges


Best practices, tips booklet now available

Portland, Ore., September 17, 2008 — One of the most important issues facing healthcare today is the demand for health services from an increasing number of patients with limited English proficiency (LEP). Healthcare organizations must make certain that language barriers do not impact the quality of care provided to their LEP patients. viaLanguage, a leading language translation and localization agency, today announced the availability of Beyond Translation: localization best practices for the healthcare industry. The booklet is designed as an aid for busy healthcare professionals that are confronting translation and localization challenges and wondering how best to meet them.

viaLanguage understands the challenges faced by healthcare organizations. They work with healthcare organizations nationwide to not only translate written materials, but also ensure the information is localized or culturally-appropriate to the specific demographic. “Our goal is to improve access to healthcare through better communication and help healthcare organizations meet their language access goals more effectively,” said Chanin Ballance, CEO of viaLanguage. “By providing best practices, helpful tips and case study examples, we hope our booklet serves as a supportive tool that can be applied to meeting goals.”

To order the booklet, please go to

About viaLanguage
viaLanguage is a leading provider of online language translation and localization services. Through the unique combination of its Online Language System (OLS), expert linguists and integration capabilities, viaLanguage offers organizations a comprehensive, affordable solution for meeting today’s increasing need for effective multilingual communications. viaLanguage services are designed to help clients quickly and easily develop the very best multilingual Web sites, software applications, marketing materials and other global communications. Since 2000, the company has earned a reputation among its clients for reliability, quality and professionalism. Clients include: Blue Shield California, LA Care, San Francisco Health Plan, Kaiser Permanente, BASF, Citibank and Nike; as well as many hospitals, school districts and state governments. Corporate Headquarters are located at 309 SW 6th Avenue, Suite 1200, Portland, OR 97204. For more information, visit or call us at 503-243-2007.


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