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CSC and Swiss Re Receive Outsourcing Relationship Excellence Award From FSO Knowledge Xchange


FALLS CHURCH, Va.– CSC (NYSE: CSC) today announced that it received an FSO Knowledge Xchange (FSOkx) award for its longstanding alliance with Swiss Re, one of the world’s largest reinsurers. FSOkx, a knowledge and information hub for outsourcing in the financial services industry, honored CSC with a first-place award in the “Outsourcing Relationship Excellence” category in recognition of CSC’s business process outsourcing (BPO) support for Swiss Re’s Commercial Insurance.

CSC was nominated in four of the five possible award categories. In addition to Outsourcing Relationship Excellence, CSC was selected as a finalist for “Offshore Deal of the Year,” “Technology Innovation” and “Globalization Strategy.”

Award winners were selected by a team of FSOkx research analysts and an independent panel of judges representing financial services industry experts and thought leaders. Together they applied eight qualitative and quantitative parameters to determine the winners.

“CSC’s BPO services have allowed Swiss Re to focus on delivering exceptional service and world-class risk transfer capabilities to our clients,” said Jeff Argotsinger, CyberComp leader for Swiss Re’s Commercial Insurance. “We have come to appreciate and rely on well-understood service level agreements and a collaborative process that leads to even more improvements and cost savings.”

“Sharing this distinction with Swiss Re is truly an honor,” said Jim Cook, president of CSC’s Financial Services Sector. “CSC remains dedicated to providing a broad portfolio of insurance BPO services that free our clients to do what they do best: launch new insurance products, manage underwriting risk and pursue new business opportunities.”

CSC has been providing outsourcing services to Swiss Re since 1995, including support and processing for both property and casualty, and life and annuity business. CSC administers the reinsurer’s workers’ compensation business on Swiss Re’s CyberComp platform, which CSC built based on its POINT IN policy administration and Agency Link software. CyberComp, which Swiss Re uses in 24 states, enables agents and employers to underwrite workers’ compensation. With straight-through processing, agents can enter data, obtain quotes and issue policies online, in minutes at the point of sale.


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