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Cedar Rapids-based Ascott Transcription Service Moves Servers/Staff to LightEdge Business Continuity Center


Flooding forces company to implement business continuity plan to Altoona technology facility

DES MOINES, Iowa, June 12, 2008 — Strong flooding in downtown Cedar Rapids have caused businesses to leave their offices and seek alternative business plans. Ascott Transcription Service, a Cedar Rapids company which provides medical transcription services for Veterans Administration hospitals, today reacted to the flooding by moving company servers and key staff to a business continuity facility located in Altoona, IA.

Ascott, a LightEdge Voice-over-IP and Business Internet customer since 2005, has provisioned a server rack and seats in the business recovery workspace for key employees through an emergency action initiative by LightEdge Solutions. The company’s Voice-over-IP phone system will be quickly redirected to phones already provisioned in the workspace.

“I’m at a loss for words,” said a still shaken Bernard Gill, the Vice President of Ascott Transcriptions Service. “When our best plans failed, we turned to LightEdge for support and to ensure the survival of our business.”

On Tuesday, June 10th, LightEdge Solutions announced an initiative to clients allowing them to provision servers rack space and business recovery workspace seats on short-term, emergency agreements. In two days, over 15 customers have relocated servers and other equipment from at-risk areas to dry and secure data center space within the facility.

“The crisis that Cedar Rapids is experiencing now is likely what Des Moines will be facing in the days ahead,” said Jim Masterson, chairman and CEO of LightEdge Solutions. “The Business Continuity Center in Altoona was specifically built for challenging situations such as this. I am glad that the facility and our team can be helpful to the business community.”

The facility, operated by LightEdge Solutions of Des Moines, is resilient dual-purpose building including both data center facilities and business recovery workspace. Its data centers are fed with redundant access to power, Internet and telco services and the facility itself is able to withstand up to 200 mph winds. The business recovery workspace has been provisioned with cubicles, PC’s and phones to accommodate up to 300 workers. Located just outside the Des Moines metro area, the facility is not impacted by either the Des Moines or Raccoon Rivers.

For additional details on server rack space and employee workspace, contact LightEdge at 877-771-3343.

About LightEdge Solutions
LightEdge Solutions empowers businesses to be productive, mobile and effective with managed voice and data services delivered through a multi-homed, Cisco Powered Network data center environment. By out-tasking voice, data and IT services, small and medium-sized businesses are able to realize unparalleled scalability and reliability with a lower total cost of ownership and reduced administration. For more information, visit

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