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Belgacom selects Alcatel-Lucent’s midmarket solution as its preferred choice for enterprise customers


Alcatel-Lucent (Euronext Paris and NYSE: ALU) today announced that Belgacom, Alcatel-Lucent’s Enterprise Business Partner in Belgium, has selected Alcatel‑Lucent’s Business Integrated Communications Solution (BiCS) portfolio as its preferred midmarket communications offer. With BiCS, Belgacom can now offer its enterprise customers simplified one-stop shopping with a single server bundled communications solution that includes state of the art unified communications tools and centralized management capabilities for a highly mobile, always-on workforce.

As a proof point of this announcement, Sennheiser Benelux, part of the Sennheiser Group, has selected Alcatel-Lucent’s BiCS platform to meet the demanding communications requirements of its very mobile workforce. The new communications system provides Sennheiser with a consistent user experience regardless of location through unified communications, mobility, and advanced IP telephony services.

Through innovative offerings like BiCS, Alcatel-Lucent helps dynamic enterprises worldwide interconnect their networks, people, processes and knowledge for competitive advantage through strengthened relationships, simplified communications, and improved performance.

“The Alcatel-Lucent BiCS solution creates a seamless environment for all our employees whether they are in Belgium, the Netherlands, or on the road, no matter what device they’re using to stay connected. Centralized management for our voice and data communications will also significantly improve our customer’s experience,” said Eddy De Moortel, Director Finance & Operations Sennheiser Benelux. “We chose Belgacom because of their great experience in IP telephony, competitive pricing, and the convenience of having a single partner able to meet all of our communication needs.”

“BiCS lets our professional customers deliver competitive and reliable advanced telephony services with integrated unified communications tools,” said Hendrik Van De Velde, Vice President Products & Solutions Belgacom. “By offering pre-integrated applications that can be implemented as needed through the Alcatel-Lucent BiCS solution, Belgacom is ideally positioned as the preferred partner along our customers’ life cycle of communication needs.”

“We are pleased to provide Sennheiser, through our strong partnership with Belgacom, with a platform that creates unique value. The BiCS solution fulfills customer requirements with a single PBX server and it lets customers easily deploy advanced applications like mobility and collaboration, delivered the way they want it and when they want it,” said Hanizan Massod,director of Alcatel-Lucent’s Medium Enterprise Solutions Unit. “Alcatel-Lucent believes dynamic communications, where knowledge sharing among people is facilitated by a flexible network and streamlined processes, is a real competitive differentiator.”


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