ISO Contributes to Software Asset Management

OTTSVILLE, PA, USA October 16, 2007 - Any IT organization implementing a service management model has already seen advantages to life cycle management for assets, including software. Software has unique challenges for service management, requiring service level achievement and license compliance at the same time. ISO/IEC 19770-1 is the first standard that ISO has developed specifically for software asset management.

“The 19770-1 standard is a set of software management outcomes that tie directly to service management,” stated Krzysztof (Chris) Baczkiewicz, Eracent’s IT Standard Support Manager. Eracent is a global provider of IT asset management solutions. “These same outcomes create a proactive approach that leads to software license compliance.”

Like all standards, ISO 19770-1 provides a universal base upon which programs can be built, identifying outcomes and integrations that all software management programs should include. The next level of detail, the actual “how to,” is not offered in the standard, leaving the flexibility to achieve those goals in a manner that best suits a particular organization.

“Our customers are a step ahead with service management because of their ability to maintain software compliance through automation, freeing resources to work on further service management integration,” explained Baczkiewicz.

Eracent offers a full suite of IT Asset Management, Configuration Management Database (CMDB), Software Asset Management, Software License Management, Software Compliance, IT Compliance, IT Lifecycle Management solutions that solve tactical and strategic business goals with easy to implement technology. Designed for today’s multi-platform complex environments, Eracent’s ease of implementation includes compatibility with most popular enterprise software applications and has been used to enhance the value of such widely used solutions as Microsoft® SMS™. For more information, visit www.eracent.com.

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Jenny Schuchert

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Eracent

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