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HP Unveils Business Technology Solutions and Services to Help CIOs Accelerate Better Business Outcomes


HP today announced new solutions and services to its Business Technology portfolio that help customers better manage and optimize business information as well as their technology infrastructures.

The new offerings help CIOs accelerate better business outcomes by mitigating risk in electronic data discovery and compliance, driving growth through better alignment of IT and business, and lowering cost through better use of data center assets.

The solutions and services include a platform that simplifies the management of information in email and other business documents, a new solution designed to help enterprise customers manage business service demand and IT project portfolio decision making, and services that help increase data center efficiency and performance.

The offerings align to three strategic focus areas of the HP Business Technology portfolio – Business Information Optimization, Business Technology Optimization and Adaptive Infrastructure.

“Our customers rely on us because we are 100 percent focused on helping them solve their business problems. This is what technology is for. We’re helping customers lower costs, manage risk and capitalize on change, all of which helps their businesses grow faster,” said Deborah Nelson, senior vice president, Marketing and Alliances, Technology Solutions Group, HP. “The additions to the HP Business Technology portfolio strengthen our ability to partner with CIOs in solving their key business issues.”

Business Information Optimization

The HP Integrated Archive Platform allows billions of emails, documents and images to be easily stored, searched and retrieved from a single, extensible e-Discovery platform. The platform is a factory-integrated enterprise class solution for electronic data discovery, governance and compliance. Incorporating HP’s leading grid storage and server technologies, the platform includes native content indexing, search and policy management software.

HP is also offering the Information Discovery and Policy Definition Service for customers faced with the complexity of translating legal, compliance, technology, business and operational requirements into policies for access, retention, storage and reuse of information. The service provides an inventory of an organization’s information, applications and systems. It also samples data to unlock usage patterns and information flows.

For more flexibility in backing up email, HP introduced HP Data Protector enhancements for Microsoft® Exchange. The enhancements offer customers multiple options to meet recovery point and time objectives. HP service offerings also help customers design, validate and implement backup and recovery solutions.

HP also unveiled the Business Intelligence (BI) Evolution Assessment, a survey that helps customers evaluate their BI capabilities. Based on HP’s BI Maturity Model, which maps a company’s progress along a BI adoption curve, the assessment helps organizations measure their own BI maturity and determine next steps.

Business Technology Optimization

Improving information delivery to key IT stakeholders throughout project lifecycles enables customers to make better business decisions that reduce cost and risk. To strengthen the link between IT and business goals, HP unveiled the Demand and Portfolio Management Solution, which combines HP consulting, integration and education services with automated project and portfolio management software.

Part of the HP Service Management offering, the solution enables companies to increase productivity, minimize the risk of project failure and capitalize on change.

HP Service Management solutions also include new courses for ITIL V3 and enhancements to its ITSM Assessment services for SAP® solutions and ISO/IEC 20000. ITIL V3 represents a significant shift in how IT is viewed in the greater business context. ITIL V3 has increased focus on managing the service lifecycle with an emphasis on how technology can best be leveraged to enhance business value.

Adaptive Infrastructure

HP is leveraging its data center expertise and best practices to define a new portfolio of services under Data Center Transformation. The new portfolio includes HP Data Center Services, short cycle service engagements that help increase data center efficiency and performance, allowing customers to redeploy assets into new business applications. The services address energy efficiency, resource availability, planning, relocation, deployment, security, and technology performance, which are central to creating an Adaptive Infrastructure.

“HP Data Center Services were invaluable as we designed our new data center. HP helped us build our Technology Center which employed state-of-the-art data center design principles,” said Sandy Teetsel, chief technology officer and director of Information Technology, City of Peoria, Ariz. “The entire project went really smoothly. There were no unplanned outages as a result of the move, and there were no major equipment failures. We consulted with HP to make sure we were designing a data center that was going to meet the needs of the city for quite some time.”

More information about HP’s Business Technology products, services and solutions is available in an online press kit at


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