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Xerox Innovates For More Office Efficiency


New data analysis software profiles entire network; pinpoints areas for efficiency and increased productivity.

ROCHESTER, N.Y.- Like a global positioning system, Xerox Corporation’s (NYSE: XRX) new device management software provides customers with a roadmap of their entire print network, allowing them to know in real-time how to keep their offices performing at peak efficiency.

Committed to maximizing office productivity, Xerox Global Services developed Xerox Office Services 4.2, an enhanced suite of software tools that manage multiple printers and multifunction systems within the office network. The tools help lower the total cost of ownership for customers’ document technology and provides highly measurable results.

“Xerox brings innovation to the ’software-as-a-service’ market among print vendors,” said Angèle Boyd, analyst, IDC, a leading independent consultant firm. “This software combines Xerox’s document management expertise and its office consulting services to give customers significant advantage in the race to cut costs and improve productivity.”

A key feature of XOS 4.2 is Print Infrastructure Mining data analysis technology developed by the Xerox Research Centre in Europe. PIM provides a graphical and dynamic map of a customer’s entire print network. It enables Xerox Global Services technical advisors to provide remote advanced diagnostics and troubleshooting, putting printers and multifunction devices back into operation quickly.

PIM tracks details of print jobs such as the number of pages being printed, what devices are printing the most pages, and the complexity of the printing (color/black and white; stapled/collated; single/duplex) -- trend data that helps companies and workgroups better manage their print infrastructure. As opposed to manually gathering historic data, this type of analysis helps reduce the total cost of ownership because adjustments can be made that are based on current information and the relationship between the document devices and users.

For example, PIM can identify when significant increases in print volume occur and the data used to determine which user or groups are generating the majority of the volume. If the volume continues to increase over time, the company could add a more efficient printer or multifunction device to meet the printing needs and move the existing device to an area that generates a lower print volume.

Additional software upgrade features include:

* Enhanced portal services - streamlines ordering supplies, placing service calls and requesting reports.
* Greater global support - allows regional operation centers to link into a company’s global monitoring infrastructure.
* Device configuration management - locks down all devices by defaulting to the most secure settings.
* Improved management and reporting - delivers statistics on all devices in a customer’s office environment.

XOS 4.2 is currently available in the U.S. and Europe with expanded global deployment planned by the end of 2007.


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