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Available Now: Monthly Recurring Subs On iOS


WEBWIRE

Anyone who knows will tell you: the secret to any successful relationship is consistency. To help you keep relationships with your favorite communities and creators strong, we’re rolling out monthly recurring subs on Twitch for iOS.

When we launched iOS Sub Tokens in 2019, we wanted  iOS viewers to feel the joy of subscribing to their favorite creators on Twitch. Subs unlock benefits like ad-free viewing (when enabled), subscriber-only chat, custom emotes, and more — all the little things that enhance and personalize your Twitch experience. But we learned from the community that non-renewing Sub Tokens on iOS can prevent them from consistently enjoying subscriber benefits and consistently supporting their favorite creators. So, we made a change.

Starting today, viewers on iOS can start purchasing recurring subscriptions by updating their Twitch app to the most recent version. Once the Twitch app is updated and any remaining Sub Tokens are redeemed, viewers can subscribe with as little as three taps. Subscribe. Confirm. Approve purchase. 

Now, iOS users never have to lose access to subscriber benefits or miss a sub streak for as long as they want to actively subscribe to a channel. We also made it easier to purchase community and single gift subscriptions to help spread the sub love.

Recurring Rollout & Retiring Tokens

To ensure a seamless transition from iOS Sub Tokens to recurring subs, we’re giving everyone some time to acclimate. Here’s what that timeline looks like:

First, update your Twitch iOS app to the latest version — currently 11.8 and later at the time of publishing. This ensures you have access to recurring subs right away. Still have tokens? Don’t worry, you can still use ‘em. Or you can start utilizing recurring subs right away.

The next important date to know is November 3rd. Once this day rolls around, you will no longer be able to purchase new Sub Tokens. You will still be able to use any remaining tokens you already have — they do make lovely gifts.

Finally, on December 1, the iOS app will no longer support the purchase or use of Sub Tokens. This means any subs purchased in the Twitch iOS app will be of the monthly recurring sort. If you still have Sub Tokens remaining at this point, don’t worry! They will be refunded by Apple. For questions about this process, viewers can contact Apple at [apple support].

Milestones - App Version
Phase 1 - October 20, 2021
Phase 2 - November 3, 2021
Phase 3 - December 1, 2021
 
Recurring Subs - 11.8 (and later)
Phase 1 - Can purchase
Phase 2 - Can purchase
Phase 3 - Can purchase
 
iOS Sub Tokens - 11.8 (and later)
Phase 1 - Can purchase and redeem Tokens
Phase 2 - Cannot purchase. Can redeem Tokens in balance
Phase 3 - Cannot purchase. Cannot redeem.
 
iOS Sub Tokens refunded - 11.6 or older
Phase 1 - NA
Phase 2 - NA
Phase 3 - Unused Tokens in balance refunded

Let’s Hear It for the Tokens

iOS Sub Tokens have provided the community of iOS users the ability to support their favorite creators and enjoy subscriber benefits directly from their iPhones and iPads. While we are replacing this method of support, Sub Tokens will continue to unlock meaningful support and joy in your favorite channels. So if you have unused Tokens in your balance, consider hitting that redeem button to let creators know you still got their back before November 18, when Apple will refund any unused Tokens. And don’t forget to update to the new app version to enjoy the new recurring subs experience. 

Learn more about recurring subs on iOS in this Help Article

As always, we look forward to hearing your feedback. Please drop your suggestions in this UserVoice post. 

Should you have any questions, let us know at help.twitch.tv.


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