Horizon Services Expands into New Facility in Newark, Delaware

In effort to keep up with an ever-growing demand for its plumbing, heating, and cooling services, Horizon Services is expanding its office footprint in Delaware to a second location to house over 100 office and administrative personnel.

That’s an impressive feat for a company that started in owner, Dave Geiger’s basement as a one-man, one-truck show. He slowly grew the company for the better part of a decade, until it became an “overnight success” in the early 2000’s.

The company now services 15,000 customers a month with over 700 employees and 400 vehicles, making it one of the fastest growing companies in Delaware, and the single largest independently owned HVAC company in the entire country.

The new location is located at 307 Ruthar Drive in Newark, Delaware and will house customer service, inside sales, finance, IT, and human resources. Their current facility in Wilmington will remain in operation, and serve as their major dispatch center in the area, as well their largest (of four) warehouses.

The new space also leaves some wiggle room for future growth. “We can add about 50 more employees to the new location, and run 20 to 30 additional technicians out of the existing facility,” says Mark Aitken, Horizon’s co-owner and senior vice president.

With its customer-centered policies like “On time or your service is free,” “100% satisfaction or you don’t pay,” and “iron-clad, up front pricing,” it shouldn’t take long for Horizon to outgrow the new space as well.

“We’re honored to be a major employer in the area, as well as one of the biggest employers of veterans.” says Aitken. “We don’t see any slowdown in our growth for the future. The sky is the limit.”

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Tara Mogan

Director of Advertising

Tara Mogan

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