Presenting MEA’s 2014 Customer Relations Roundtable

MEA is happy to present the November 4-6, 2014 Customer Relations Roundtable in Golden, CO. The Customer Relations Roundtable is designed specifically for customer relations professionals working with energy delivery companies and includes candid, forward thinking, practical information from those in the know.

MEA members drive the content from questions that come up in their professional lives. Expand your network and meet best in class industry professionals and help drive the best possible customer experience and manage the complexities of customer engagement strategies for your organization.

Register early to attend the National Renewable Energy Lab Tour (20 people max).

The Science & Technology Facility (S&TF) was designed specifically to reduce time delays associated with transferring technology to industry. The S&TF houses the Process Development and Integration Laboratory (PDIL) and nine advanced material synthesis, characterization, and general support laboratories. The PDIL is a unique, world-class laboratory where NREL, industry and universities collaborate on advanced solar cell technologies and manufacturing methods in order to accelerate commercialization.

Topics of interest include:

•     Demographics of Customer Base
•     Webchat
•     Challenges of Customer Expectations
•     Case Studies: End to End Service Delivery
•     Panel: Strategies to Creating Successful Low Income Programs
•     Follow Up on New Ideas Implemented
•     Roundtable Session Open Discussions