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Ciber Deploys First Cloud-Based WIC Vendor Portal for the Rhode Island Assistance Program


Greenwood Village, Colo. Ė Ciber has developed and deployed a first-of-its-kind, cloud-based vendor portal for the State of Rhode Islandís Women, Infants and Children (WIC) agency. WIC programs are run by individual states for the U.S. Food & Nutrition Service, a part of the U.S. Department of Agriculture.

Developed in fewer than five months, the system is built on the Salesforce Platform to automate vendor enrollment processes and interface with Rhode Islandís other WIC solutions. Rhode Island also has contracted with Ciber to provide support and maintenance through the first year of the new systemís operations.

The new vendor portal speeds up the application and renewal processes for vendors, who formerly had to download multiple files, fill out paperwork manually and submit applications via mail, followed by manual data entry at a WIC office. Ciberís solution simplifies this time-consuming process, which is required for vendors to participate in the WIC program.

Ciberís cloud-based solution also requires no additional infrastructure investment and helps the WIC agencyís budget dollars go further. Plus, the solution is configurable, which means that WIC personnel can make changes to the system without the need for on-site contractors or developers, thereby saving time and operational costs while enhancing service and reducing errors from manual data entry.

ďWe appreciated that Ciberís solution covered both the vendor functions and state functions we needed, and it leveraged cloud hosting, which provides a good value for WIC.Ē said Ann Barone, licensed dietician/nutritionist and chief of the Rhode Island WIC program. ďThe portal will help us serve our plan participants more efficiently.Ē

Ciber Vice President Scott Hanson said, ďThis engagement demonstrates Ciberís ability to quickly implement Salesforce solutions due to the flexibility of the Salesforce Platform. Delivering WICís vendor portal through the cloud was key to making the solution viable and cost-effective for WIC.Ē

Ciber is a leader in providing IT support to WIC agencies. The company delivers WIC solutions that automate all major WIC clinic functions and reporting requirements while providing the flexibility to personalize WIC client service, reduce paperwork, reduce fraud, and improve the service to program participants. With nine states using Ciber WIC solutions, nearly 1 million WIC participants receive benefits supported by Ciberís IT expertise.

About WIC

WIC provides food, counseling, education and medical care referrals to help low-income expectant or new moms, their infants and their children up to age five maintain health-supporting nutrition. A federally funded program, WIC is administered in states, territories and Native American tribal lands by 90 different agencies.

About Ciber, Inc.

Ciber is a global IT consulting company with about 6,700 consultants in North America, Europe and Asia/Pacific, and approximately $1 billion in annual revenue. Client focused and results driven, Ciber partners with organizations to develop technology strategies and solutions that deliver tangible business value. Founded in 1974, the company trades on the New York Stock Exchange (NYSE: CBR). For more information, visit

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