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The Big Picture For Yourself and Your Staff

We all need to be brought back to what’s important in business.


ROCHESTER, NY, July 9, 2012:  What are the most important tasks in your business? Taking care of customers and growing profits. Add any trendy business philosophy you want on top of that, and it still gets down the same thing. Business owner and tax professional Al Burgos ( offers several tips on how to enhance the bigger picture.

“Everyone on your team should either be adding revenue or helping to control expenses,” Burgos said.

You should (constantly) ask your staff--and yourself--what they can do to help:

1.             Get more customers
2.             Keep customers longer
3.             Increase the amount of each transaction
4.             Control expenses
5.             Get more referrals
6.             Get testimonials
7.             Make operations more efficient

So, in that vein, here’s a discussion you can have at your next staff meeting:

* Review and discuss these 7 issues
* Ask everyone to write down the things that would help them do their job better (or obstacles that are in their way)
* Ask everyone to write down ideas for each of the 7 issues between now and the next staff meeting
* Review everyone’s first draft privately or as a group in your next staff meeting

“Everyone in your business must be involved in growing revenue or controlling expenses. They must see their role in that part of the business. And you, the business owner, must keep that discussion alive and dynamic,” Burgos said.

Since 1991 Alfred Burgos has provided income tax services in and around Rochester, NY. In 2005 Burgos received the distinguished Hispanic Business Person of the Year Award and has since been acknowledged for business achievements and personal involvement in numerous community service projects.  Give him a call (585) 266-2680, email or visit his website


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