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Intergraph® Debuts Latest Version of Incident Management Solution To Advance Usability and Delivery of Data


Incident Management version 9.1 streamlines workflow, leverages latest technology platforms and saves agencies time and money

HUNTSVILLE, Ala. -- Intergraph®, a world leader in public safety and security software, has introduced the newest version of one of the industry’s most widely deployed incident management solutions. Incident Management version 9.1 will provide police, fire, EMS and security agencies the ability to optimize agency resource allocation and improve response coordination to better save lives and protect property in the communities they serve.

Dispatchers, first responders and security personnel will benefit from greater and more streamlined access to real-time incident data through Intergraph’s Incident Management solution version 9.1, an integrated software suite that meets the complex and uniquely inherent demands of incident response. Based on the award winning interoperability platform, the solution combines the industry’s leading computer-aided dispatch (CAD), mobile dispatch, communications and fire interfaces. Incident Management 9.1 supports industry standard information exchanges, such as the National Information Exchange Model (NIEM), to promote interoperability to enable multi-agency and multi-jurisdictional cooperation.

Intergraph Incident Management solution version 9.1 includes new features to simplify system use for the fastest and most appropriate response to emergencies. Enhancements include, but are not limited to:

* integrated mobile desktop workflows that save time and increase efficiency for officers who perform reporting and other desktop tasks in the field;
* enhanced recommend unit and station personnel support to ensure the most appropriate response based on existing requirements, rules and resource availability;
* fire workflow enhancements to support the unique requirements of fire agencies and improve communication between the CAD system and the fire records system;
* a priority special situation alert that clearly escalates specific situations to ensure proper attention;
* a single log-in and workflow consistency across applications; and
* improved alert mechanism and keyword highlighting to differentiate between critical and less urgent alert information.

“Intergraph public safety and security software is the most advanced in the market today, and governments and businesses around the world rely on these technologies to integrate and analyze large volumes of data to create, display and distribute actionable information,” said John K. Graham, president, Intergraph Security, Government & Infrastructure. “The usability and platform enhancements to Intergraph’s Incident Management solution empower public safety and security agencies to maximize resources and facilitate the delivery of actionable information to ensure the fastest, most appropriate response to save lives and protect property.”

Incident Management version 9.1 also supports Citrix XenApp for client virtualization and VMWare’s VSphere ESX for server virtualization, which can save money by reducing hardware and system administrative costs. Additionally, the updated version embraces industry standard platforms such as Oracle Database 11g, SQL Server 2008, Microsoft Internet Explorer® and Microsoft Windows® Server 2008.

Intergraph’s Incident Management solution version 9.1, as well as the full suite of Intergraph public safety and security software, is on display in Booth #1231 at the APCO International Annual Conference in Houston, Tex. from Aug. 1-4, 2010.

One in 12 people in the world is protected by Intergraph public safety and security solutions. Intergraph solutions protect the largest and most complex cities and government installations in the world.

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About Intergraph
Intergraph is the leading global provider of engineering and geospatial software that enables customers to visualize complex data. Businesses and governments in more than 60 countries rely on Intergraph’s industry-specific software to organize vast amounts of data into understandable visual representations and actionable intelligence. Intergraph’s software and services empower customers to build and operate more efficient plants and ships, create intelligent maps, and protect critical infrastructure and millions of people around the world.

Intergraph operates through two divisions: Process, Power & Marine (PP&M) and Security, Government & Infrastructure (SG&I). Intergraph PP&M provides enterprise engineering software for the design, construction and operation of plants, ships and offshore facilities. Intergraph SG&I provides geospatially-powered solutions to the defense and intelligence, public safety and security, government, transportation, photogrammetry, utilities, and communications industries. For more information, visit


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