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Tieto takes over IT operations at Sollentuna municipality in new outsourcing deal


Sollentuna municipality, Sweden, has decided to outsource part of its IT operations to Tieto, which has won three major IT management deals in Sweden over a short period of time.

“We’re seeing a clear trend towards municipalities, government agencies and state-owned companies also wanting to open up their IT operations to competition. Sollentuna municipality, Nacka municipality and Bilprovningen (the Swedish Motor Vehicle Inspection Company) are switching from their own unique solutions to standardised, scalable solutions,” says Nils Knutsson, marketing manager, Tieto, Industry Group.

Municipalities in the Stockholm suburbs have long hived off municipal core operations and opened them up to competitive procurement. A large portion of preschool, school and care services has been transferred to external contractors. Demands for cost-efficiency and for services and support to be available to citizens even outside office hours have meant that increasing numbers of municipalities have also chosen to assign their IT operations to an external partner.

Sollentuna will now have access to Tieto’s capacity services in IT operations, which means that the municipality can continuously sub-order capacity according to its needs. Tieto will be assuming responsibility for operations and support of around 80 systems, 130 servers and 4,000 workspaces. The contract also includes 14 members of staff from Sollentuna municipality being offered employment at Tieto. Central IT equipment will be moved from Sollentuna to Tieto’s operations centre.

“Through outsourcing, Sollentuna municipality will be better equipped to accommodate technical developments more quickly. This means that we as a municipality will be able to provide our residents with even better service in the future,” says Torbjörn Rosdahl, chair of the municipal executive board.

The contract between Sollentuna and Tieto is valid as of 23 February. The order value will amount to approximately SEK 36 million during the initial three-year term of the contract. The municipality has subsequently an opportunity to extend the contract for a further three years.

Tieto is an IT service company providing IT, R&D and consulting services. With approximately 16 000 experts, we are among the leading IT service companies in Northern Europe and the global leader in selected segments. We specialize in areas where we have the deepest understanding of our customers’ businesses and needs. Our superior customer centricity and Nordic expertise set us apart from our competitors.


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