Fenwick Plumbing Earns Pulse of the City Customer Service Award for Sixth Consecutive Year

Fenwick Plumbing, a Jacksonville home services mainstay, received its sixth Pulse City Award for Excellence in Customer Service in as many years. Pulse of the City News, part of the Stirling Center for Excellence, is an independent research group that rates and recognizes excellence in the building and construction industry. Recipients of this award are considered pillars in their community for unparalleled customer service, workmanship, and more.

The company’s 2019 win is the result of local nominations garnered from Jacksonville locals, including homeowners and industry professionals. Over the course of the voting period, Pulse of the City News draws on marketplace information as well as a database of over a decade of performance results.

“This distinction highlights Fenwick’s 50-year commitment to outstanding customer service,” says Steve Stacknick, Fenwick Plumbing Operations Manager. “It’s an honor to be chosen yet again by the communities we serve. Our team is excited to receive the award, and look forward to many years of outstanding service yet to come.”

From the company’s humble beginnings in the Fenwick family home to a robust, top-rated company with a fully-stocked headquarters in the heart of Jacksonville, Fenwick Plumbing embodies the commitment to growth and service necessary in order to become a Pulse of the City favorite.

In a recent statement, Pulse of the City News commented: “(Our company), rooted in the Building & Construction industry, has teamed with The Stirling Center to bring the benefits of the ‘customer experience’ perspective to our industry. We are dedicated to recognizing those companies and individuals in the building and construction industry that have successfully embraced the combination of quality product and exemplary customer service, and providing services to them and others aspiring to embrace both objectives.”

Established in 1969, Fenwick Plumbing is a thriving local business and home services leader. As Jacksonville’s trusted team for 24/7 residential plumbing services, Fenwick experts deliver outstanding water heater installation, drain clearing, repairs and more.

To learn more about Fenwick’s “Golden Plunger Service” visit www.fenwickplumbing.com.

 

Contact Information

Tara Mogan

Chief Marketing Officer

Fenwick Plumbing

Contact via E-mail