CSC Awarded $9 Million IT Services Contract by United Launch Alliance
Consolidated Service Center Provides Enhanced Launch Support Services For ULA
FALLS CHURCH, Va.- CSC (NYSE: CSC) today announced that United Launch Alliance, LLC (ULA) has awarded the company a new managed information technology (IT) services contract to provide a consolidated service center, and desktop and application services for the ULA enterprise. The agreement supports ULA’s mission of engineering, manufacturing and launching rockets for the U.S. government and commercial organizations. The three-year agreement has an estimated value of $9 million. This contract was awarded to CSC during the company’s first quarter fiscal 2010.
CSC’s relationship with ULA, a joint venture between Lockheed Martin and Boeing, began in December 2006. CSC currently provides personnel support for ULA’s Help Desk, Desktop, Server, Network and Application organizations.
Under the terms of the new contract, CSC will provide all ULA users with tier one (customer service) and tier two (advanced technical support) services for ULA’s desktop hardware and software applications. In addition, ULA will be provided with modern service center tools and procedures, which will significantly improve its ability to support users at its Engineering, Manufacturing and Launch Operations facilities located throughout the United States. Services will be provided from CSC’s service center in Dallas, Texas.
“ULA looks forward to working with CSC in the journey to support our company-wide ethic called Perfect Product Delivery” said Carmine Orsini, vice president of ULA’s Information Technology and chief information officer. “Our primary goal is to optimize the processes and products we deliver throughout the IT value stream using continuous improvements techniques based on customer value.”
“CSC is pleased to provide ULA with these expanded services and expertise for this milestone effort,” said Joe Schechter, president of CSC’s Americas Outsourcing Group. “We look forward to leveraging CSC’s experience supporting IT organizations worldwide to help ULA achieve significant business results as they move forward to enhance IT and operational support throughout the enterprise.”
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