Accenture Creates Health & Public Service Operating Group to Focus and Expand Services to Healthcare, Government and Public-Service Clients
New group, to be led by COO Stephen J. Rohleder, will combine Public Service operating group with key areas of Health & Life Sciences business
NEW YORK. — As one of a series of strategic actions to position itself for future growth, Accenture (NYSE: ACN) will form a new operating group to focus and build on the company’s services to healthcare, government and public-service clients.
The new operating group, to be known as Health & Public Service, will bring together and focus all components of Accenture’s existing Public Service operating group with the areas of its Health & Life Sciences industry group related to serving healthcare payers and providers.
Stephen J. Rohleder, Accenture’s chief operating officer, will become group chief executive of the Health & Public Service operating group, which will be formally launched at the start of Accenture’s new fiscal year on Sept. 1.
The new operating group will form the basis for an expanded go-to-market strategy in public service and healthcare. The company’s offerings in this area will be expanded to include services related to improving the delivery of healthcare at all levels of operation, including electronic medical records, clinical transformation, care management, health administration business process outsourcing, and payer revenue-cycle management, among others.
“The tremendous opportunities from the focus on improving healthcare across the globe speak for themselves. In addition, we see a unique opportunity for Accenture at the intersection of our healthcare and Public Service businesses, and we intend to take advantage of this in a powerful way and establish a leading industry position,” said William D. Green, Accenture’s chairman & CEO. “To best serve our clients and bring high performance to new clients, we will capitalize on the synergies between these businesses and make targeted investments in each segment to build substantially on this base.
“As COO, Steve has done a tremendous job managing and improving our global operations. His knowledge of our company is unique. This, combined with his prior experience leading our Public Service operating group, makes Steve exceptionally qualified to lead this critical area of growth. Steve’s sweet spot has been building business and client service, which makes him ideally suited for this new role.”
The Health & Public Service operating group will include all components of Accenture’s existing Public Service operating group, including those related to serving government and public-sector entities in the defense, revenue, postal, human services, customs, border-management, public-safety and higher-education sectors. In addition, the new operating group will serve public-sector healthcare agencies, healthcare provider networks and healthcare payers.
“I’m excited about this opportunity to lead our work in this rapidly developing market,” Mr. Rohleder said. “The Health & Public Service operating group will build on the success we’ve achieved while helping us strengthen and expand our capabilities, seize new opportunities and build our business for the future.”
Accenture estimates the addressable global market for this new operating group to be more than US$100 billion. Based on fiscal 2008 net revenues, the new Health & Public Service operating group would represent more than US$3.0 billion in annual revenues.
Mr. Rohleder, 51, was named Accenture’s COO in September 2004. Prior to becoming COO he was group chief executive of Accenture’s global Government operating group, later renamed the Public Service operating group. Under his leadership, the Government operating group achieved annual revenue growth of approximately 30 percent, due in part to innovative deal structures and offerings. From 2000 to 2003 Mr. Rohleder was managing partner of Accenture’s Government operating group in the United States, and from 1997 to 2000, he served as managing partner of Accenture’s U.S. Federal operating unit. Mr. Rohleder joined Accenture in 1981 and became a partner in 1992.
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