Xerox and Fuji Xerox to Manage P&G’s Worldwide Print Operations
Managed Print Services Improve Document Management
With Estimated Cost Reduction by 20-25%
TOKYO – US-based Xerox Corporation and Fuji Xerox Co. Ltd. will manage the Procter & Gamble Company’s (P&G) worldwide print operations, helping the company reduce operational costs by an estimated 20-25 percent. The five-year services contract calls for Xerox and Fuji Xerox to manage P&G’s office printer fleet as well as their print environment in mobile work settings.
P&G is a leading consumer products company with more than 138,000 employees in 80 countries/regions. Including Japan, the contract covers 13 countries/regionsNote 1 in Asia Pacific, where Fuji Xerox implements the services.
XOS (Xerox Office Services), which fulfill P&G’s needs and requirements, is the companies’ industry-leading Managed Print Services (MPS) offering. It helps organizations drive cost out of IT and office infrastructure by managing document devices such as printers, copiers, and fax machines -controlling how and when documents are printed.
Xerox and Fuji Xerox will also provide on-site training to help P&G employees manage the new print environment, including tips on how to reduce the time spent on print-related activities. The companies’ change management program focuses on how best to support the staff during the transition in order to minimize disruptions. Xerox will also create a Web portal for easy procurement of consumables and support for virtual employees.
In addition, P&G has the opportunity to deliver substantial sustainability benefits in addition to cost savings and increased user satisfaction and reliability. P&G predicts it will reduce print-related power usage by 30 percent and paper consumption by 20-30 percent annually.
“Simplifying our global printing structure helps increase reliability and efficiency, transforming the way we work,” said Filippo Passerini, chief information officer and president, Global Business Services, P&G. “This innovative initiative is one step on the journey to ’go digital’ and make our workplace more sustainable.”
Using Lean Six Sigma-based methodologies, Xerox Global Services will deliver an enterprise-wide strategy, expected to free up hundreds of minutes of employee time annually.
The breadth of the P&G agreement is an example of how Xerox and Fuji Xerox are extending their managed print services leadership across the global enterprise.
According to the Gartner’s reportNote 2, the worldwide MPS market amounted to $3,758 million in 2007, and is expected to post double-digit growth throughout 2010 as most businesses consider how they can lower costs or boost productivity through the technologies they use within their office environment.
Xerox and Fuji Xerox were positioned by Gartner, Inc., in the Leaders Quadrant in the “Magic Quadrant for Managed Print Services Worldwide”Note 3 and “ Magic Quadrant for MFPs and Printers”Note 4 reports. The Magic Quadrant offers visual snapshots of a market’s direction, maturity and participants, in which Gartner evaluates vendors on the basis of completeness of vision and ability to execute.
Note 1 Singapore, China (including Hong Kong and Taiwan), The Philippines, Australia, New Zealand, Indonesia, South Korea, Thailand, Malaysia, Vietnam and Japan
Note 2 Gartner “Dataquest Insight: Managed Print Services Market Will Show Strong Growth as Enterprises Seek to Cut Costs” by C. Drew, etc., January 20,2009, GJ09141
Note 3 Gartner “Magic Quadrants for Managed Print Services Worldwide” by K. Weilerstein, et al. September 25, 2008.
Note 4 Gartner “Magic Quadrant for MFPs and Printers” by Don Dixon, et al. December 9, 2008.
The Gartner Magic Quadrants are copyrighted 2008 by Gartner, Inc., and are reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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