Intelligent Mail University Symposiums Receive High Scores

Presentations Available on RIBBS Website

WASHINGTON — Encouraged by a 90 percent customer approval rating, the U.S. Postal Service today announced that it would make the recent Intelligent Mail University Symposiums available through its RIBBS website: ribbs.usps.gov.

About 90 percent of the 1,000 attending the webinar symposiums rated the sessions as “Excellent” or “Good,” according to Pritha Mehra, vice president, Business Mail Entry and Payment Technologies.

The Postal Service facilitated the four symposiums — in Chicago, Los Angeles, Atlanta, and New York — to help its business customers prepare for the launch of Intelligent Mail services on May 18.

“We credit the success of the symposiums to so many of our customers whose input helped drive the content,” said Mehra. “We look forward to our continued working relationship with the industry through implementation and beyond.”

By signing up for the services, and depending on the specific services selected, business mailers can receive automated address correction, enabling greater returns on investment for their direct mail campaigns. When combined with print production and logistics systems, Intelligent Mail services will provide mailers with the ability to track their mailings in the portion of the supply chain prior to the Postal Service. For example, they’ll know whether the mailing is still at the printer’s facility or has been inducted into the postal network.

The key technology behind the services is the Intelligent Mail barcode for letters and flats (large envelopes, magazines, catalogs, and circulars). The barcode’s enhanced data capacity allows it to hold all routing and sorting information as well as to provide each mail piece with the ability to be identified uniquely within a mailing.

The Postal Service also has developed Intelligent Mail barcodes for trays, sacks, and containers.

“The ability to track the status of a mailing will help business mailers respond more quickly and more accurately when their customers call,” said Tom Day, senior vice president, Intelligent Mail and Address Quality. “Since the Intelligent Mail barcode also enables the tracking of envelopes from a recipient back to the mailer, it can help finance departments monitor and predict payments more easily.”

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An independent federal agency, the U.S. Postal Service is the only delivery service that reaches every address in the nation, 149 million residences, businesses and Post Office Boxes, six days a week. It has 34,000 retail locations and relies on the sale of postage, products and services, not tax dollars, to pay for operating expenses. Named the Most Trusted Government Agency five consecutive years by the Ponemon Institute, the Postal Service has annual revenue of $75 billion and delivers nearly half the world’s mail.