DHL Introduces New Software Shipping Solution
Plantation, Fla. -- February 7, 2006, EasyShip(R) Professional Launched: New System Speeds Shipment Processing for Small-To-Midsized Business Customers
DHL, the world’s leading express delivery and logistics company, today launched its software shipping solution, EasyShip Professional, which has been designed for use by small and medium-sized (SMB) business shippers. EasyShip Professional automates the entire shipping process quickly and easily, for customers that prefer to use their own computer hardware.
“As part of our campaign to improve and enhance the customer experience, we developed the fastest, most user-friendly shipment processing system designed for SMB business shippers that prefer to work off-line using their own computer hardware,” said Michael Heilman, Vice President of eCommerce for DHL. “We partnered with our customers in development of this product to meet their critical shipping needs through a platform that provides seamless access to a full suite of DHL domestic and international products and services.”
DHL EasyShip(R) Professional is a complete, stand-alone shipping application, which can be installed on a customer’s PC to process shipments offline, without a constant Internet connection to DHL servers. DHL EasyShip Professional speeds the shipping process through offline processing, and offers a number of special features, including:
- Easy storage and retrieval of address information
- Connectivity options to easily interface with your computer systems to import/export shipment and/or address data
- Rating and service estimates: Shipment cost and transit times are displayed for each shipment
- Track shipments by waybill number or customer reference number
- Send automated email notifications to customers at the time of shipment
- Enhanced reporting allows viewing and printing of summary and detailed activity reports to better manage your business
- 24/7 technical support
DHL EasyShip Professional automates the entire shipping process from printing waybills to tracking shipments and management reporting. It also provides batch integration via data import/export utilities and real-time integration through DHL DB Connect utility.
DHL EasyShip is a family of premise-based shipping solutions, ranging from software-only to highly-automated server-based systems. In addition to DHL EasyShip Professional, customers can also choose from EasyShip Connect, a software solution for low-volume customers; EasyShip Professional Plus, a combined software and hardware solution for low- to medium-volume customers; and DHL EasyShip Enterprise, a high-performance, server-based shipping system that supports multiple shipping stations.
At DHL, Customer Service is back in shipping. Our mission is to provide the most flexible, personable and enjoyable experience in the shipping industry for our customers.
With annual revenues over $32 billion in 2004, DHL is the global market leader of the international express and logistics industry, specializing in providing innovative and customized solutions from a single source.
DHL offers expertise in express, air and ocean freight, overland transport and logistics solutions, combined with worldwide coverage and an in-depth understanding of local markets. Over 170,000 employees are dedicated to providing fast and reliable services that exceed customers’ expectations. Founded in San Francisco in 1969, DHL’s international network links more than 220 countries and territories worldwide. For more information on DHL, please visit www.dhl.com.
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