Fujitsu Siemens Computers is now a NetApp Authorized Professional Service Partner

Qualified services for NetApp storage and data management solutions

Munich, Fujitsu Siemens Computers has been certified as an Authorized Professional Service Partner (APSP) of technology partner NetApp. The agreement which covers the whole of EMEA (Europe, the Middle East and Africa) accredits Fujitsu Siemens Computers with the highest level of competency in professional services for NetApp storage solutions. The company is also an official Authorized Support Partner (ASP) for the EMEA region. Besides consulting, design and implementation services, Fujitsu Siemens Computers is also able to provide comprehensive support to customers operating NetApp environments. NetApp rolled out its APSP program at the end of 2007.

Fujitsu Siemens Computers is already a Third Party Maintainer (TPM) in a total of seven EMEA countries (Germany, Austria, Switzerland, Denmark, Turkey, Russia and Finland) with a base of more than 8,000 systems for which it provides on-site service and support on behalf of NetApp. In Germany, Fujitsu Siemens Computers also has Contracted Delivery Partner (CDP) status. This means that the company operates as a certified NetApp subcontractor, delivering support as well as a range of additional services, including status evaluations, planning and implementation. Over the longer term, this model is to be widened to incorporate other EMEA countries.

“The APSP agreement extends our portfolio of services in the storage services growth market,” said Dr. Helmut Beck, Vice President Storage at Fujitsu Siemens Computers. “Certification means we can now address customer needs even more effectively, and it enables us not just to offer tailored NetApp solutions but also to provide qualified implementation and support services.”

“APSP status further underpins Fujitsu Siemens Computers’ already outstanding collaboration with NetApp in Europe. It will benefit our joint customers, giving them access to a more extensive service offering as well as in-depth storage expertise,” said Andreas König, NetApp’s Senior Vice President and General Manager in Europe. “Particularly in the light of today’s tightening IT budgets, partners and end-customers cannot afford to make poor decisions and need high-quality advice and swift, expert implementation – all requirements that an organization like Fujitsu Siemens Computers can easily fulfill.”

Fujitsu Siemens Computers and NetApp have been working together successfully since 2000. To date, collaboration between the two companies in the area of service provisioning has been based on a OneTeam agreement. Fujitsu Siemens Computers also uses NetApp storage systems in a number of its infrastructure solutions, including “FlexFrame for my SAP” and “FlexFrame for Oracle.”

Fujitsu Siemens Computers is the leading European IT Infrastructure Provider. By delivering Infrastructure products, solutions and services as well as Managed Infrastructure or a combination of these offerings, our customers have the freedom to choose whatever IT infrastructure fits best to their specific needs.

Fujitsu Siemens Computers is present in all key markets in Europe, Africa and the Middle East serving large, small or medium-sized companies or private consumers, while its Infrastructure Services division is active in 170 countries. The company benefits from the global cooperation and innovation power of both its shareholders, Fujitsu Ltd. and Siemens AG.

Fujitsu Siemens Computers is one of the pioneers in offering a complete range of environmentally conscious products and in using environmentally friendly technologies and processes throughout the entire lifecycle of a product.

For more information on Fujitsu Siemens Computers, please visit: www.fujitsu-siemens.com , for Corporate Social Responsibility please see www.fujitsu-siemens.com/aboutus/sor/index.html