American Airlines Makes It Easier Than Ever To Book En Espanol At AA.com
Popular “Search by Price & Schedule” Option Now Available in Spanish
FORT WORTH, Texas – Customers who prefer doing business in Spanish with American Airlines have a convenient new option when planning their travels on American’s Web site, www.AA.com. The popular “Search by Price & Schedule” option is now available en español.
The Search by Price & Schedule option at www.AA.com allows customers to search for the best price for their ideal schedule by showing the lowest fares, by flight, for three days before and three days after the customer’s departure and return dates. The new Spanish-language option means customers can now do their search in either Spanish or English, creating a new level of convenience for many travelers.
“American Airlines wants customers to have options when they do business with us, and AA.com’s new Spanish-language price and schedule capability gives travelers the versatility to check fares and flights in a way that’s most convenient to them,” said Peter Vittori, Managing Director – Sales for Mexico, Caribbean and Latin America. “With one click, Spanish-speaking customers can view price and flight options together on a single screen. Searching for flights en español has never been easier at AA.com.”
Customers can access all of AA.com’s Spanish-language booking options either by clicking “Espa ñol” on the AA.com home page or by going directly to www.aa.com/espanol. To use the new Spanish-language Search by Price & Schedule option, customers simply click on “Precio y Horario.” A list of flights along with available fares on each flight will be displayed so that customers can easily see the flights and fares that best meet their needs.
“Spanish-speaking customers have long had the ability to view prices and schedules separately at AA.com,” Vittori said. “This latest enhancement to AA.com combines the two in Spanish, just as with the English-language version.”
Along with prices and schedules, customers can view additional content in Spanish on AA.com by clicking the “Espa ñ ol” button on the AA.com Home Page, the View/Find Reservations Page, the Baggage Information Page, or the Special Assistance Page.
American’s commitment to Spanish-speaking customers is also evident in country-specific Spanish-language portals that American offers at www.aa.com/espanol . Site visitors can select their country of residence from among nearly 20 choices, allowing American to better serve customers in the United States and Latin America.
Spanish-language price and schedule information is one of many customer-friendly enhancements that American has added to AA.com in recent years. Among the more recent enhancements:
* A mobile version of AA.com allows customers to access many of the helpful features of AA.com via a Web-enabled cell phone or other Web-enabled device. (See www.aa.com/mobile for details.)
* Customers who check in for their flight on AA.com and depart from select airports now can receive their boarding pass electronically on their mobile phone or PDA. (See www.aa.com/mobileboarding for details.)
* A PayPal option at AA.com allows customers to pay for tickets from their PayPal account utilizing their credit card, debit card, bank account or PayPal account balance. (See www.aa.com/paypal for more details.)
* Thousands of additional hotel properties have been added to AA.com along with a Price-Match Guarantee and a No Cancellation or Change Fee policy for bookings made on the site. (See www.aa.com/hotel for details).
With more than 1.6 million site visits per day, AA.com is American’s largest distribution channel and the best place to do business online with the airline, 24-7. At AA.com you can conveniently search for and book low fares and award travel; select seats; make hotel, rental car and cruise reservations; get flight arrival and departure information; sign up for flight status notification and even check in and print boarding passes. You can also manage your AAdvantage account at AA.com, as well as sign up to receive emails from American and get customized DealFinder SM alerts and other special offers. Additionally, customers who purchase tickets at AA.com get a lowest-fare guarantee. AA.com has twice received the World Travel Award for World’s Leading Airline Internet Site and has received multiple site awards from various organizations.
About American Airlines
American Airlines, American Eagle and the AmericanConnection ® airlines serve 250 cities in 40 countries with, on average, more than 3,400 daily flights. The combined network fleet numbers more than 900 aircraft. American’s award-winning Web site, AA.com, provides users with easy access to check and book fares, plus personalized news, information and travel offers. American Airlines is a founding member of the oneworld ® Alliance, which brings together some of the best and biggest names in the airline business, enabling them to offer their customers more services and benefits than any airline can provide on its own. Together, its members serve nearly 700 destinations in over 140 countries and territories. American Airlines, Inc. and American Eagle Airlines, Inc. are subsidiaries of AMR Corporation. AmericanAirlines, American Eagle, AmericanConnection, AA.com, We know why you fly and AAdvantage are registered trademarks of American Airlines, Inc. (NYSE: AMR)
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