DHL Breaks Ground On New Service Center Facility In Salt Lake City
Plantation, Fla. -- January 30, 2006, $4.3 Million Investment at Salt Lake City International Airport to Enable Growth, Enhance Services for DHL Customers
DHL, the world’s leading global express delivery and logistics company, today announced plans to expand its operations in Salt Lake City and construct a new service center facility at the Salt Lake City International Airport. The $4.3 Million Investment includes construction of a 62,000-sq.-ft facility at the airport to serve Salt Lake City and surrounding areas for pickup, delivery and sorting operations.
DHL currently has a “pass-through” ramp operation at the airport, where packages are off-loaded from its dedicated aircraft and shuttled to its existing service center in West Valley City, Utah. Construction started this month on a larger service center that will consolidate both facilities, strategically located at the airport, which will result in earlier delivery times and later drop off cut-off times for local customers.
“By expanding the size of our current service center, DHL will be positioned to accommodate a decade of growth in the Salt Lake City area,” said Michael Epeneter, Senior Vice President of Operations at DHL. “We are continually looking for ways to improve and enhance service through investments in our U.S. operations, and DHL is pleased to provide enhanced services to one of the fastest growing metropolitan areas in the United States,” continued Epeneter.
The new state-of-the-art facility will handle a wide variety of shipments - including domestic and international parcels as well as palletized and container freight - and initially employ 142 DHL employees and associates when fully operational on August 1, 2006.
Additional key facts about today’s announcement include:
- Construction of the Salt Lake City facility begins this month. The facility will be fully operational on August 1, 2006 and will operate from 5:00 AM until 10:00 PM Monday - Friday, and from 5:00 AM until 2:00 PM on Saturday.
- The new facility will cover 62,000 square feet, which includes 5,690 square feet of office space.
- The new facility will accommodate larger “bread-style” trucks, 23 more load positions than the current facility, as well as A-container handling.
- DHL’s total investment in the new facility is approximately $4.3 Million, which includes a 10-year lease commitment, construction of the new facility, and capital improvements (furniture, conveyors, warehouse and dock equipment).
- DHL will also be installing a new phone system with expanded line capabilities to enhance the level of customer service
- The new facility will be able to process approximately 5,000 packages per hour.
- The location of the new service center is 3975 W 1580 North Street, Salt Lake City, Utah
The Salt Lake City facility is one of many initiatives DHL has undertaken to improve US network efficiencies, cost containment and connectivity system-wide. Earlier this month, DHL announced plans to build its largest U.S. service center facility in New York City, New York. In 2004, DHL Express announced a $1.2 billion network investment program in the U.S. market which has resulted in a newly expanded primary air and ground hub in Wilmington, Ohio, seven new Regional Sort Centers, and a recently completed West Coast distribution facility.
At DHL, Customer Service is back in shipping. Our mission is to provide the most flexible, personable and enjoyable experience in the shipping industry for our customers.
With annual revenues over $32 billion in 2004, DHL is the global market leader of the international express and logistics industry, specializing in providing innovative and customized solutions from a single source.
DHL offers expertise in express, air and ocean freight, overland transport and logistics solutions, combined with worldwide coverage and an in-depth understanding of local markets. Over 170,000 employees are dedicated to providing fast and reliable services that exceed customers’ expectations. Founded in San Francisco in 1969, DHL’s international network links more than 220 countries and territories worldwide. For more information on DHL, please visit www.dhl.com.
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