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Connectivity Scorecard 2009 shows ICT development can be key tool in turning round faltering economies


Professor Leonard Waverman, author of the study, calls on governments to stimulate return to growth with investment in the “infrastructure for the 21st Century”

The key to improving the economic and productivity performance of every country in the world lies with the greater and better-focused use of Information and Communications Technology, according to the Connectivity Scorecard 2009, a unique study by Professor Leonard Waverman, which is published today.

The Connectivity Scorecard 2009, commissioned by Nokia Siemens Networks, and written by Professor Waverman, Fellow of the London Business School, and with the consulting group LECG, measured the extent to which governments, businesses and consumers in 50 countries make use of connectivity technologies to enhance economic and social prosperity. Connectivity is defined as the bundle of infrastructure, complementary skills, software and informed usage that makes communications networks the key driver of productivity and economic growth.

The results showed that even the best connected countries in the world have no reason for complacency when it came to their use of ICT.

“At a time when governments around the world are looking to jump start their economies with a variety of stimuli packages, the Connectivity Scorecard shows that every single one of them, even the United States, has plenty of room to develop their ICT infrastructure and improve the actual use of it to the benefit of both the economy and society,” said Professor Waverman. “Communications networks are the infrastructure of the 21st century and these networks are very large construction programs. There is great potential for them in using ICT to stimulate growth.”

The Connectivity Scorecard is unique in its broadening of the definition of connectivity to include not just infrastructure but also how effectively that infrastructure is being used. This “useful connectivity” it measures illuminates the extent to which countries are harnessing the potential of ICT.

“The concept of useful connectivity is a reminder that technology alone will not solve economic or social problems, rather it is a tool that can be used to achieve those aims. Judiciously applied that tool can be extremely powerful and the Connectivity Scorecard acts as an important guide to where and how countries might apply it to achieve the best results,” said Simon Beresford-Wylie, chief executive of Nokia Siemens Networks.

The Connectivity Scorecard 2009, which has doubled the number of countries covered in the ground-breaking 2008 study, ranks the United States first in the group of 25 innovation-driven economies, while Malaysia leads a table of 25 resource and efficiency-driven economies.

The rankings are determined by the measurement of each country against two criteria – infrastructure and usage plus skills – in the realms of business, government and consumer, with weightings of each of the three tailored to each country. Low scores reflect gaps in a country’s infrastructure, usage or both.

For each of the six components of the Scorecard, countries are benchmarked against the best in class in their tier; thus if a country was best in all dimensions, it would score a maximum of 10. The Scorecard, therefore, measures countries against the best ICT usage that currently exists rather than an ideal model.

Thus, the fact that the United States scores 7.71 illustrates that not only is there considerable room for improvement in comparison to its peers in aspects of its performance, but also that there is scope for development beyond that. The Scorecard finds, for example, that the United States achieves a somewhat low score in consumer infrastructure where 3G penetration, and even household broadband penetration, is moderate by standards of other innovation-driven economies

“The example of the United States shows very clearly that even the wealthiest and most technologically advanced countries still have a great deal to gain from further development of ICT infrastructure as well as the training and skills development to exploit those connectivity technologies to the limits of the potential,” said Ilkka Lakaniemi, head of global political dialogue and initiatives at Nokia Siemens Networks.

That need has already been recognized by the leadership of the US Congress which, in alignment with the objectives of the new US administration, is proposing multi-billion dollar investments in broadband "in under-served areas to strengthen the economy and provide business and job opportunities in every section of America, with benefits to e-commerce, education, and health care.”

While this initiative was welcome by Professor Waverman, he argued that there was room for further investment in the United States and beyond: “The issue is not just infrastructure in under-served rural areas, but also skills development, fibre in urban areas and wireless developments.”

Below the United States in the innovation-driven economy group, the Connectivity Scorecard confirms the reputation of Scandinavia as a technological power region with Sweden, Denmark and Norway all ranked in the top five, with the Netherlands, a new entrant in 2009, making up the top quintet. Japan (10th) and Korea (18th) repeat their surprisingly low performances of 2008 as do Germany (13) and France (15). The poor showing of southern European economies is also repeated as Italy, Spain, Portugal and Greece share the bottom slots in the table with eastern European nations.

In the resource and efficiency group of economies, Latin American nations make the strongest regional showing with Chile third behind Malaysia and Turkey, leading a group of five nations in the top 10. As was the case in 2008 Asian and African nations fare the worst. In 2009 an expanded group of south Asian nations – Sri Lanka, India, Pakistan and Bangladesh – occupy four slots in the bottom eight, while Nigeria finishes 25th and last. (The scores of the innovation-driven economies and the efficiency and resource-driven economies are not comparable, as different sets of criteria, taking account of different circumstances in the two sets of countries, have been used to determine scores.)

The six sub-category scores achieved by countries represent a statistical roadmap for each, highlighting areas of weakness in either their communications infrastructure, the application of that technology or, in many cases, both. As each of the scores represents a unique set of circumstances in each country, each roadmap follows a different path, however comparisons between similar countries (GNP, level of development) signals where policy and changes in behavior are required.

The report’s two central findings, however, apply to all: first, that every country, no matter how advanced its ICT Infrastructure could benefit from the further development of “useful connectivity” and second that to gain the optimal benefits ICT, infrastructure development must be accompanied by smart usage, which requires investment in skills, software and the tools required to make communications networks pathways to prosperity.

“All over the world, government ministers are consulting with their economics advisers on how to get their economies growing again. I believe the debate about the role ICT can play in stimulating growth is one that should be joined with great urgency. I am delighted that it is already happening in many countries, I would urge others to follow suit.” said Professor Waverman.

Launch of Connectivity Scorecard 2009

The virtual press conference for the launch of Connectivity Scorecard 2009 takes place on Jan. 28, 2009, at 10 am New York time/ 3 pm London time/ 5 pm Helsinki time.

During the online conference, Professor Leonard Waverman, Kalyan Dasgupta, Managing Consultant at LECG, and Ilkka Lakaniemi will be giving an update on Nokia Siemens Networks’ wake-up call for the world’s governments and businesses. The presentation will include a Q&A session.

To register for the conference and join the presentation, click here.
To join the live call, dial +44 (0)20 3023 4486.

About the Connectivity Scorecard

Connectivity Scorecard is a global ICT index, which measures the extent to which governments, businesses and consumers make use of connectivity technologies to enhance social and economic prosperity. Unlike other research available, Connectivity Scorecard also measures “usage and skills,” such as literacy, the use of enterprise software and the accessibility of women to ICT.

Nokia Siemens Networks has commissioned the study, which is the first of its kind to rank countries not only on their deployment of ICT infrastructure but also on the extent to which people, governments and businesses put this infrastructure to economically productive use.

The study is created by Leonard Waverman, Fellow of the London Business School and Professor and Dean at the Haskayne School of Business at the University of Calgary, and conducted under his direction by international economic consulting firm LECG.

For more information on Nokia Siemens Networks’ Connectivity Scorecard, visit

Nokia Siemens Networks is a leading global enabler of telecommunications services. With its focus on innovation and sustainability, the company provides a complete portfolio of mobile, fixed and converged network technology, as well as professional services including consultancy and systems integration, deployment, maintenance and managed services. It is one of the largest telecommunications hardware, software and professional services companies in the world. Operating in 150 countries, its headquarters are in Espoo, Finland.

Engage in conversation about Nokia Siemens Networks aim to reinvent the connected world at and talk about its news at

Web Resources
The full text of the Connectivity Scorecard 2009, detailed write ups of each of the 50 countries and other resources are available at:

Comparability of 2008 and 2009 results
The Connectivity Scorecard is designed to provide a comparison of how countries rank in relation to each other at a given point in time. As with other indices of relative rankings, it is therefore hard to interpret absolute scores and it is hard to make comparisons of absolute scores over time.

In addition, the information base used for the current version was substantially expanded and revamped and a great number of new countries were included for consideration in 2009. These factors mean that it is not possible, and indeed not responsible, to generate very direct comparisons between absolute scores over time and to easily interpret these as “improvements” or “deteriorations” in terms of connectivity.

Nevertheless the study offers some comment on country rankings and scores in 2009 compared to 2008. More detailed information is to be found in the country reports about the 25 economies that had already been included in Connectivity Scorecard 2008.

Innovation-driven, and resource and efficiency-driven economies, as defined by the World Economic Forum


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