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IBM Podcast: Retailers Respond to Economic and Consumer Pressures by Building Smarter Retail Systems


ARMONK, NY - Faced with unprecedented economic pressures and a new breed of empowered consumers, retailers need to respond by making their operations smarter, according to experts in the latest episode of the “Building a Smarter Planet” podcast series from IBM (NYSE: IBM). The podcast episode, “Is the Consumer King?” features commentary on the state of the retail industry from Doug Fleener, a retail consultant from Dynamic Experiences; Jim Blasingame, host of the “Small Business Advocate Show” and Rob Garf, a retail strategist with IBM Global Business Services.

The podcast is featured on the “Building a Smarter Planet” blog and can be downloaded directly at

The systems that make the world work, including healthcare, food, traffic, energy, water and financial systems, are all in need of dramatic change. The Building a smarter planet blog is aimed at discussing the problems and potential solutions for addressing these challenges. To receive updates on future conversations, videos and podcasts on these topics, subscribe to the blog’s RSS feed:

More details about what IBM and others are doing to create smart retail systems can be found at For more background on IBM’s agenda to build a smarter planet, visit the press room on


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