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Avaya, Juniper Networks Collaborate to Provide Secure, Reliable Intelligent Communications to Distributed Enterprises


Delivers Comprehensive Intelligent Communications Solutions to Enterprise Customers Worldwide through Global Reseller and Joint Marketing Agreement.

BASKING RIDGE, N.J. and SUNNYVALE, CALIF., January 25, 2006 - Avaya Inc. (NYSE:AV) and Juniper Networks, Inc. (NASDAQ: JNPR) today announced joint standards-based solutions to deliver secure, reliable intelligent communications to distributed enterprises worldwide.

Delivered as part of the companies’ global alliance agreements, , these solutions leverage Avaya’s expertise in enterprise IP telephony and Juniper’s IP networking and security expertise to provide secure, high quality voice, data and converged communications that can help companies protect sensitive data and maintain network integrity and performance.

These solutions include:

Distributed IP Telephony, providing secure and assured communications across highly distributed organizations, including headquarters and branch offices, that require mission-critical wide area networks (WAN) to support voice, video and data as companies expand their use of business communications applications that drive productivity and deliver competitive advantage;
Secure IP Telephony on Any Network, enabling customers to add enhanced security, intrusion detection and optimization capabilities needed with the addition of new applications to their existing multi-vendor IP networks;
Virtual Contact Center, allowing customer care operations to lower costs and increase service by consolidating disparate systems into a single shared IP-based infrastructure connecting worldwide contact centers with branch offices, home agents and headquarters locations;
Enterprise Mobility, increasing productivity and responsiveness by supporting expanding mobile work-styles, including road warriors, campus roamers and teleworkers, with secure and assured access to applications, any-time, any-where.
These solutions can be enhanced with add-on capabilities that include secure SIP communications, including emerging “SIP trunking” service provider choices, application assurance networking that monitors and controls real-time application traffic across a network, and WAN acceleration that optimizes and compresses network traffic enhancing real-time communications.

The solutions are supported by Avaya Global Services, Avaya’s worldwide services organization. Avaya will be providing comprehensive end to end services for Juniper products. Avaya has targeted having maintenance and implementation in place by February 2006, including training and certifications for many Avaya Global Services engineers. In addition, Avaya Global Services offers IP Network Assessments and IP security assessments in support of distributed IP solutions and branch solutions and collaborative account planning and professional services for customers looking to enhance their applications. Avaya Global Services also offers Remote Managed Services for maintaining and managing IP networks. Avaya Global Services will provide a single point of contact and accountability to assist in the plan, design, implementation and support as well as managed services for customers using Juniper networking products.

“For the first time in three years, ’future proofing the network’ has surpassed ’cost savings’ as the No. 1 driver for implementing voice over IP,” says Robin Gareiss, executive vice president of Nemertes Research, referencing an upcoming benchmark on convergence. “IT executives want secure, open-platform solutions that will protect their networks as they add new applications, infrastructure, and devices. The way Avaya and Juniper are approaching this market responds squarely with those demands.”

Avaya, Juniper solutions enable secure IP telephony networks
For St. George Bank, Public Technology Institute
A number of customers around the world are already using solutions from Avaya and Juniper, including St. George Bank in Australia, one of the country’s largest financial institutions, and the Public Technology Institute (PTI), a Washington, D.C.-based industry organization in state and local government.

At St. George Bank, the financial institution deployed a Juniper Networks integrated firewall and virtual private network to secure its corporate network and critical resources, and Avaya MultivantageTM Call Center Solutions, to increase the performance of its two call centers, translating into improved levels of customer service. At PTI -- where Strategic Products and Services (SPS), an Avaya certified BusinessPartner, sold and is installing the solution - Juniper is providing routers and firewalls to securely funnel voice and data traffic through PTI’s network, while Avaya is providing its Avaya IP Office solution at PTI’s headquarters. IP Office is a secure, reliable converged communications solution designed for small and medium businesses.

“Our strategic partnership with Juniper is designed to accelerate enterprises’ evolution to the intelligent communications that IP networks make possible, because it will provide companies with sources for high quality, end-to-end solutions that are easier to deploy, manage, and scale, which will lower their total cost of ownership,” said Michael Thurk, senior vice president, and president, Global Communications Solutions, Avaya.

“Juniper Networks is focused on delivering secure and assured networking solutions to customers worldwide. Partnering with organizations that are leaders in their field to deliver best-in-class solutions is a key part of our strategy. The deployments will demonstrate the power of the Juniper/Avaya combination in delivering high quality, highly secure voice solutions that deliver tangible business benefits,” said Rob Sturgeon, general manager and executive vice president, Security Products Group, Juniper Networks.

Global Availability
Avaya and Juniper enterprise IP telephony solutions are available globally today through Avaya BusinessPartners and Juniper J-Partners.

About Avaya
Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including over 90 percent of the FORTUNE 500. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol (IP) telephony systems and communications software applications and services.

Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services -Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya website:

About Juniper Networks, Inc.
Juniper Networks is the leader in enabling secure and assured communications over a single IP network. The company’s purpose-built, high performance IP platforms enable customers to support many different services and applications at scale. Service providers, enterprises, governments and research and education institutions worldwide rely on Juniper Networks to deliver products for building networks that are tailored to the specific needs of their users, services and applications. Juniper Networks’ portfolio of proven networking and security solutions supports the complex scale, security and performance requirements of the world’s most demanding networks. Additional information can be found at

Juniper Networks, the Juniper Networks logo and NetScreen are registered trademarks of Juniper Networks, Inc. in the United States and other countries. JUNOS is a trademark of Juniper Networks, Inc. All other trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owners.


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