Latest TANDBERG Codian IP GW 3500 Series Simplifies Video Conferencing Capabilities Between Companies and Their Customers
Customized, secure, and direct video access from any standards-compliant video endpoint is now a reality
NEW YORK and OSLO, Norway - As organizations are turning to video conferencing to reduce costs and industry experts are projecting an annual growth rate of over 20% in video conferencing and telepresence system sales in the next five years, it is vital that businesses and individuals have the ability to easily and securely connect over video. In response to this growing need, TANDBERG, the leading global provider of video conferencing and telepresence solutions, today introduced version 2.0 of the TANDBERG Codian IP GW 3500 Series, the industry’s only fully interoperable solution that enables customizable, instant access between video conferencing endpoints from all major vendors.
The TANDBERG Codian IP GW 3500 Series is an innovative network device that enables individuals to call into an organization from any standards-compliant video endpoint and have direct video access to the information and people they need. Businesses can choose to implement automated menu systems or a live receptionist to connect with their customers or partners over video - very similar to how audio calls into businesses are handled today. This much more personal and interactive video communication experience is enabled by one main switchboard number for a company that can be distributed to vendors, customers and the public for easy access to predetermined departments or individuals within the company. Moreover, the user interface is completely customizable so a company can determine the look and feel of their callers’ experience.
“Video communication has become mission critical for many companies and will continue to expand as globalization and economic challenges force businesses to seek solutions that can help reduce travel costs while maintaining productivity and collaboration. This growth in video conferencing has fueled increased interest in communicating with public video callers in a way that is user-friendly, manageable, and secure,” said Ira Weinstein, senior analyst and partner at Wainhouse Research. “The latest version of the TANDBERG Codian IP GW 3500 makes internal resources accessible to external video callers without sacrificing ease of use or security.”
“As organizations look to expand the functionality of their video investments through new applications and collaboration capabilities, they need solutions that allow for simpler access,” said Peter Nutley, director of Product Marketing, TANDBERG. “Most solutions require at least some system registration and configuration by IT, but the TANDBERG Codian IP GW 3500 Series is a highly scalable solution that doesn’t require ongoing planning from IT to enable video users outside of the network to connect with you. It creates a seamless experience for callers that is as easy as making a phone call, but as personal as a face-to-face conversation.”
Additional Features of the Latest TANDBERG Codian IP GW 3500 Series:
* Up to 32 sub-menus for callers to navigate in the automated attendant
* Pre-recorded video in each of the 32 sub-menus for customers that have a TANDBERG Codian IP VCR
* A customizable corporate look and feel
* Integration with the TANDBERG Management Suite (TMS) to provide phonebooks and directories
* New capabilities for the live video operator, including the capability to screen and hold calls, as well as search TMS phonebooks to connect calls
* Ability to integrate with all major vendors’ endpoints
* A flexible dial plan that can intelligently manage and route all incoming and outgoing calls
* High definition (720p) video resolutions with up to 30 frames per second
* Up to 40 simultaneous calls
The TANDBERG Codian IP GW 3500 Series is available both as a range of standalone devices and as a port-licensable blade for the MSE 8000 platform.
TANDBERG is the leading global provider of telepresence, high-definition video conferencing and mobile video products and services with dual headquarters in New York and Norway. TANDBERG designs, develops and markets systems and software for video, voice and data. The company provides sales, support and value-added services in more than 90 countries worldwide. TANDBERG is publicly traded on the Oslo Stock Exchange under the ticker TAA.OL. Please visit www.TANDBERG.com for more information.
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