Marriott ExecuStay Honors Top Franchise Companies at Annual Conference
Six Companies Recognized for Hospitality Excellence.
Bethesda, MD.- Marriott ExecuStay®, the temporary-housing brand of Marriott International, Inc. (NYSE:MAR), honored its top franchisees for 2008 at its sixth annual franchisee conference held October 26-28, 2008 at the Renaissance Mayflower Hotel in Washington, DC.
The Partnership Circle Award, the highest honor Marriott presents to its owners and franchise partners, was awarded to American Heartland, Inc. of Columbus, OH and was accepted by owners Vicky and Gary Smith. This award is presented to the organization that most exemplifies Marriott’s vision of hospitality. “The American Heartland franchise is so proud to receive the Partnership Circle Award for 2008. Earlier this year we were granted certified Woman-Owned Business status, so this has been a great year for us in many ways,” said Vicky Smith.
American Heartland also received the Customer Service Excellence award for the highest guest satisfaction move-in scores and shared the Customer Service Excellence award for highest guest satisfaction move-out scores with Executive Lodging/CSM Lodging of Minneapolis, MN. These awards were given for outstanding performance and dedication to customer service satisfaction.
The Cross Market Leader award, in recognition of leadership in cultivating relationships with accounts with outbound business potential, went to Mainsail Housing of Tampa, FL and Executive Lodging/CSM Lodging.
The Brand Essence Award, in recognition of the franchise who imparts our core vision to our guests - Live Like a Local®, went to Summit Accommodations of Phoenix, AZ. The ExecuStay 2.0 award, for commitment to technology innovation for the brand, went to Commonwealth Corporates, Inc. of Richmond, VA. The Sales Performance award, for outstanding achievement in key sales indicators, went to Suite Options of Wichita, KS and Executive Lodging/CSM Lodging.
“We thank all of our franchisees for their hard work and dedication, and congratulate our award winners for their outstanding performance. We have the best franchisees taking wonderful care of Marriott ExecuStay guests every day; we are proud to have them as a part of our Marriott system,” said Adam Sherer, vice president of Marriott ExecuStay.
Marriott ExecuStay ((ExecuStay.com; 1-888-840-7829) offers guests of 30 nights or more the spaciousness and privacy of a residence that is fully furnished and accessorized, with monthly rates that include basic utilities, phone service, cable television, housekeeping and 24-hour customer service. Guests can enjoy the added benefit of earning points in Marriott Rewards®, the company’s award-winning frequent travel program. Marriott ExecuStay provides guests with fully furnished, personalized apartments or homes with as little as one day’s notice and unique services to help guests integrate into their new communities. In addition, its insurance housing solutions division provides temporary housing for those impacted by unforeseen events. Marriott ExecuStay is part of Marriott International’s extended-stay lodging portfolio, which also includes Residence Inn, TownePlace Suites and Marriott Executive Apartments.
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