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CSC Receives ‘Best-Practice Partner’ Award for Innovation


Company’s Holistic Approach, Collaboration with Clients Cited as Differentiators for Innovation

FALLS CHURCH, Va. – CSC (NYSE: CSC), a leading global information technology services firm, today announced that it has received a Best-Practice Partner Award from APQC for successfully Improving Front-End Effectiveness for New Product and Service Innovation in the organization. The award was presented on Nov. 12 at the APQC Knowledge Transfer Session on Innovation in Houston, Texas.

APQC, a nonprofit research organization, brings industry-leading firms together to share experiences and best practices and to explore new ideas. CSC was identified by APQC for excellence in innovation and invited to participate in the organization’s 2008 Consortium Benchmarking Study entitled, “New Product and Service Innovation: Improving Front-End Effectiveness.” CSC was one of five companies selected as Best-Practice Partners based on responses to a screening survey regarding strategy, processes and culture.

The Knowledge Transfer Session and award presentation culminates months of information sharing among the five award winners, APQC, and various commercial and government organizations sponsoring the study.

“CSC’s site visit was very informative,” said Gerry Swift, APQC project manager. “They recognize that real innovation occurs between great people in the field and great clients, and because of this, they put a lot of effort into supporting field activity and making sure that clients and practitioners are aware of the ways in which they can leverage their experiences into innovations and new solutions.”

“We are honored to have been recognized by APQC and invited to participate in this study,” said R. Lemuel Lasher, CSC’s chief innovation officer. “It is gratifying to have an independent organization of APQC’s stature acknowledge our work in ideation and our holistic approach to innovation. This award underscores CSC’s commitment and ability to execute on the innovation agenda in ways that directly impact business success.”
About APQC

A global resource for process and performance improvement, APQC helps organizations build better ways to work, adapt to change and succeed in the marketplace. Each time APQC convenes a consortium to study a business process or issue, a select group of participating organizations are chosen to serve as best-practice partners. These organizations must have exhibited exceptional performance or employed innovative approaches in the research area, and are studied in depth to help APQC identify what elements are keys to their success. APQC’s experts guide the process, conduct the research and develop a formal report for approximately one-tenth the cost of one-on-one benchmarking. Founded in 1977, APQC is a member-based nonprofit that serves more than 500 organizations in all sectors of business, education and government. For more information, visit or call 800.776.9676 or 1.713.681.4020.


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