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EMC Named to “Leaders” Quadrant in Leading Industry Analyst Firm’s 2008 Storage Professional Services and Support Magic Quadrant


Hopkinton, Mass - EMC Corporation (NYSE:EMC), the world leader in information infrastructure solutions, today announced it has been positioned by Gartner, Inc. in the “Leaders” quadrant of the 2008 “Magic Quadrant for Storage Professional and Support Services,”* report. EMC Global Services provides the strategic guidance and technology expertise organizations need to address their business and information infrastructure challenges and derive the maximum value from their information assets and investments.

According to Gartner, Leaders in the quadrant “are performing well today, have a clear vision of market direction and are actively building competencies to sustain their leadership position in the market. Service providers in this quadrant have a strong worldwide presence, provide a broad range of services, invest in innovative service tools and technologies and articulate a clear vision of current and future customer requirements and storage service solutions.”

“We are pleased that the industry experts at Gartner have placed EMC in the Leaders quadrant in the Magic Quadrant report,” said Howard Elias, president of EMC Global Services. “EMC has always been on the leading edge of new storage technologies and has extended that in recent years with our professional services capabilities. Together with our commitment to exceptional total customer experience through service excellence, we continue to drive industry best practices that help customers implement world-class information infrastructures.”

According to Gartner, “In 2007, the worldwide storage service market was worth nearly $27 billion, with nearly $10 billion in hardware support services. This is exclusive of hardware and software sales.” EMC believes it is well positioned to capture a growing share of this market. Compared with Q2 2007, EMC’s Q2 2008 services revenue grew 37%, representing 19% of total company revenue.

The following services served as Gartner’s baseline for the market sizing and market share assessments: storage hardware maintenance and support services, storage software maintenance and support services, storage consulting services, storage implementation services, and storage management services.

Magic Quadrant Disclaimer

The Magic Quadrant is copyrighted 2008 by Gartner Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advice technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

To view the report, go to:
For more information about EMC Consulting and IT Services go to: For more information about EMC Support Services, go to:
About EMC

EMC Corporation (NYSE: EMC) is the world’s leading developer and provider of information infrastructure technology and solutions that enable organizations of all sizes to transform the way they compete and create value from their information. Information about EMC’s products and services can be found at


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