Delta Customers Affected by Hurricane Gustav May Change Travel Plans Without Penalties or Fees through Sept. 8
ATLANTA, Aug. 31, 2008 – Delta Air Lines (NYSE: DAL) customers booked on flights to, from or through New Orleans and other select destinations may make adjustments to their travel schedule without penalty or fees due to flooding and high winds expected from Hurricane Gustav. The airline today plans to operate its regular schedule between New Orleans and Atlanta, along with three additional scheduled flights, to assist customers evacuating the New Orleans area. Due to the hurricane, New Orleans airport operations will cease temporarily at 6 p.m. CT today.
Customers who purchased tickets by Aug. 26, 2008 and are scheduled to travel on or before Sept. 3, to, from or through the following cities on Delta, Delta Connection® or Delta-coded flights may make a one-time change without penalty or additional fees if tickets are changed by Sept. 8 and travel begins on or before Sept. 8, 2008:
• Fort Walton Beach, Fla.
• Gulf Port, Miss.
• Mobile, Ala.
• Panama City, Fla.
• Pensacola, Fla.
Customers who purchased tickets by Aug. 26, 2008 and are scheduled to travel on or before Sept. 1, to, from or through the following countries on Delta, Delta Connection® or Delta-coded flights may make a one-time change without penalty or additional fees if tickets are changed by Sept. 1, 2008 and travel begins on or before that date:
• Dominican Republic
Changes to origin and destination may result in a fare increase. Any fare difference between the original ticket and the new ticket will be collected at the time of rebooking. Customers whose flights are canceled may request refunds. All customers are encouraged to visit delta.com/travelupdates for the latest news on Hurricane Gustav.
For updates on flights visit delta.com or call 1-800-325-1999 for flight status. Media seeking the most up-to-date information on affected cities should visit delta.com. For the latest information on airport operations, please check the appropriate local airport Web sites.
Delta Air Lines operates service to more worldwide destinations than any airline with Delta and Delta Connection flights to 290 destinations in 60 countries. Delta has added more international capacity than any major U.S. airline during the last two years and is the leader across the Atlantic with flights to 44 trans-Atlantic markets. To Latin America and the Caribbean, Delta offers 288 weekly flights to 42 destinations. Delta’s marketing alliances also allow customers to earn and redeem SkyMiles on more than 16,000 flights offered by SkyTeam and other partners. Delta is a founding member of SkyTeam, a global airline alliance that provides customers with extensive worldwide destinations, flights and services. Including its SkyTeam and worldwide codeshare partners, Delta offers flights to 500 worldwide destinations in 105 countries. Customers can check in for flights, print boarding passes, check bags and flight status at www.delta.com
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