"Best Family Dining" Honors for Cracker Barrel Again!
Restaurant concept known for good country cookin’ wins for 18th consecutive year
LEBANON, TN .– American consumers have selected Cracker Barrel Old Country Store® (“Cracker Barrel”) as the nation’s “Best Family Dining” restaurant for the 18th year in a row. The restaurant concept that has built its reputation on excellent customer service and high quality meals has again won first place in the Consumers’ Choice in Chains study, an annual poll conducted by Restaurants & Institutions magazine.
“We are indeed honored to receive this recognition from our guests,” said Michael A. Woodhouse, President and Chief Executive Officer of Cracker Barrel. “It means that Cracker Barrel’s 70,000 employees take seriously our mission statement of ‘Pleasing People’, and that they provide a great Cracker Barrel experience each and every time our guests visit us. I know that our employees work hard to deliver that high level of consistency and quality, and I am happy that they can see recognition for that through this award.”
Woodhouse continued, “Even though we have won this award for 18 years, we will not become complacent. We know that we have to approach each day and each meal as a new opportunity to deliver the Cracker Barrel experience that our guests have come to expect from us.”
For the past 28 years, Restaurants & Institutions magazine has presented its Consumers’ Choice in Chains awards. These honors are based on results of a survey of more than 3,100 consumers and their visits to more than 120 of the nation’s largest restaurant chains. The results measure opinions on food quality, menu variety, value, service, atmosphere, cleanliness, reputation and convenience. The Restaurants & Institutions Consumers’ Choice in Chains award is recognized as a key measure of success by restaurant chains across the country.
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