NCR Lauded by Federal Credit Union Association Services Corp. for Innovative Cash Recycling Technology
NCR Branch Assist 10 enhances branch cash management and teller efficiency
DAYTON, Ohio – NAFCU Services Corporation, a wholly owned subsidiary of the National Association of Federal Credit Unions, has recognized NCR Corporation (NYSE: NCR) with a 2008 NAFCU Services Preferred Partner Innovation Award. NCR Branch Assist™ 10 teller cash recycler (TCR) was selected for its unique design and attributes which improve the productivity, accuracy and security of teller and branch operations.
David Frankil, president of NAFCU Services, said, “It is important to recognize the many innovations that are helping federal credit unions compete in the crowded financial services marketplace. The selection committee saw adoption of state-of-the-art cash management solutions as having multiple benefits for credit unions – enhanced productivity, accuracy and security, all while improving member service. The innovative use of this technology is a key component of an overall strategy to build a sustainable competitive advantage for credit unions.”
Introduced in 2007, the NCR Branch Assist 10 teller cash recycler is a natural extension of NCR’s self-service business. It provides safe and convenient access to the cash needed to complete member transactions, while making it possible to automate the balancing and accounting burden so tellers can spend more time interacting with credit union members. Offering proven reliability and innovative technology, NCR Branch Assist 10 is designed to provide maximum speed, the smallest footprint, and the greatest efficiency and simplicity.
“From the reaction we are receiving from our credit union customers, we believe TCRs will become mission critical to credit unions’ branch service delivery,” said Brian Pilla, NCR director of Financial Industry Marketing for North America. “Credit unions, and all financial institutions, are looking more than ever for ways to increase operational efficiencies while enhancing the member’s experience. NCR Branch Assist delivers both.”
Perhaps its greatest advantage is the ability of NCR Branch Assist 10 to create time capacity for tellers by eliminating repetitive, non-valuable time counting and managing cash. In addition to increasing the speed of each transaction, the facilitation of cash management at the individual teller station or nearby with a shared unit means tellers experience fewer trips to the traditional branch vault. From an operational standpoint, TCR technology also improves cash management and security by lowering the overall cash levels needed inside the branch.
Among NCR Branch Assist 10’s unique features is the lengthwise deposit of notes to rolled storage modules. This speeds transactions by eliminating the need for an “escrow” delay. It also enhances the unit’s reliability by reducing the possibility of currency jams. For the teller, the ability to accept and dispense notes in close proximity eliminates the need to reach around corners or reposition oneself when performing these recurrent functions.
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