Microsoft and TenDigits Announce Alliance for Microsoft Dynamics CRM

TenDigits solution delivers access to Microsoft Dynamics CRM across Windows Mobile phones and BlackBerry mobile phones.

REDMOND, Wash. — Microsoft Corp. and TenDigits Software Inc. today announced an alliance to deliver full-featured mobile access to both Windows Mobile phones and BlackBerry mobile phones for Microsoft Dynamics CRM.

MobileAccess 4.0, developed and distributed by TenDigits, will extend rich client access to Microsoft Dynamics CRM for users of Windows Mobile phones and Research in Motion (RIM)-based BlackBerry mobile phones. This solution gives organizations the choice and flexibility to meet the requirements of their users while giving them anytime, anywhere access to Microsoft Dynamics CRM. It also provides access to Microsoft Dynamics CRM functionality while offline to help fuel the productivity and responsiveness of remote employees and partners.

MobileAccess 4.0 may be administered within Microsoft Dynamics CRM rather than with multiple servers, which helps minimize IT management overhead and setup. This solution will be available for Microsoft Dynamics CRM customers on both Windows Mobile phones and BlackBerry mobile phones in the third quarter of 2008.

“We’re pleased to work with Microsoft to empower more mobile work forces with access to Microsoft Dynamics CRM,” said Sean Gocher, president and founder of TenDigits. “Hundreds of customers are already using MobileAccess to open up Microsoft Dynamics CRM capabilities to mobile phones, and we share Microsoft’s vision of delivering solutions that give organizations the very best technological and business fit for their individual needs.”

“MobileAccess provides offline access to Microsoft Dynamics CRM and helps organizations achieve fast time to value, reduce IT costs and increase mobile worker productivity,” said Brad Wilson, general manager for Microsoft Dynamics CRM. “This alliance extends the power of choice to organizations by giving mobile users access to customer data when and where they need it.”

MobileAccess v4.0 augments the range of offerings available for mobile users of Microsoft Dynamics CRM, which includes CRM Mobile Express and Microsoft System Center Mobile Device Manager 2008. CRM Mobile Express is a thin client solution accessible on any HTML-compliant mobile phone with an Internet connection; an updated version for Microsoft Dynamics CRM 4.0 will be available in beta in the third quarter of 2008. Microsoft System Center Mobile Device Manager 2008 provides over-the-air management of Windows Mobile phones and security-enhanced access to corporate data behind the firewall.