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Wingate by Wyndham Brand Chooses Micros Opera Xpress PMS


Wyndham Hotel Group has selected the MICROS OPERA Xpress® property management system for installation throughout the 155-hotel Wingate® by Wyndham system in North America, a process that is expected to be completed within the next two years.

Bill Hall, Wingate by Wyndham brand senior vice president, said standardization will ensure compatibility with Wyndham Hotel Group’s central reservations system and other distribution channels and simplify the process of upgrading and maintaining each hotel’s property management system.

The MICROS OPERA Xpress system can be configured to support the Wingate by Wyndham brand’s business processes including booking reservations, rate and inventory management, yield and revenue management, reporting and third party interfaces, he said.

“The flexible functionality of the MICROS OPERA Xpress system is expected to streamline the day-to-day work of each hotel’s staff,” Hall said. “The MICROS OPERA Xpress system also provides robust reporting and vast integration capabilities along with the ability to interface with a large variety of third-party applications.”

Jeff Edwards, Wyndham Hotel Group chief information officer and executive vice president, global revenue services, said the selection of MICROS OPERA Xpress for the Wingate by Wyndham brand is part of a companywide initiative to standardize property management systems across the company’s 6,060 properties in North America.

“The ease of use offered by MICROS OPERA Xpress is ideal for Wingate by Wyndham properties,” he said. “Employing a property management system that offers a fully functional two-way interface capable of seamlessly integrating with our central reservations system, brand Web sites, Wyndham Rewards(sm0 loyalty program, multiple third-party distribution channels and central revenue management services is critical for our operations and assists in driving continuing positive results to our hotel franchisee partners.”


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