Hotel Guests Fall Sick Again at Riu Mambo Hotel in Puerto Plata, Dominican Republic
The Riu Mambo hotel complex in Puerto Plata, Dominican Republic which has been hit by outbreaks of food poisoning, vomiting and sickness over the past three years, is again the centre of reports of illness amongst hotel guests.
Travel law solicitor Andrew Morton, at Manchester solicitors, Pannone LLP said, “Holidaymakers returning from the Riu Mambo hotel in Puerto Plata are complaining they have suffered severe bouts of sickness and diarrhoea which they suspect was caused by eating contaminated food. We are investigating the complaints and suspect it is a repeat of the same type of outbreak at the same hotel complex experienced in previous years.”
He further commented that his law firm had settled hundreds of compensation claims for disgruntled tourists who stayed at the Riu Mambo and its sister hotels, the Riu Merengue and the Riu Bachata in 2005, 2006 and 2007.
“2005 was the biggest outbreak, but the next two years also saw a significant number of complaints and it looks depressingly like the same pattern is occurring again. People are returning from the Dominican Republic with stories of having their dream holidays ruined because of poor standards of hygiene and inadequate food preparation at their hotels. To add insult to injury, they are often told by their tour operator representatives that they are suffering from a virus they brought in themselves and it is only when they talk to other similarly affected guests that they realise the problem lies with the hotel.”
When asked what he thought anyone affected should do, Andrew Morton said, “If you find yourself on holiday anywhere and fall ill through what you suspect is no fault of your own, make sure you make a formal complaint to the tour rep, keep all receipts for medicines purchased and the packaging of the medicines taken. Photographic evidence is also useful if it can highlight any inadequacies in hotel standards.
In the UK, the Package Tour Regulations 1992 are a powerful piece of legislation which allows people who experience problems on a package holiday to claim compensation in the UK through the English legal system, rather than having to pursue an action in the country where the holiday took place.”
Andrew Morton is travel law solicitor that specialises in no win, no fee holiday hotel sickness compensation claims. He is a member of the Law Society Personal Injury Panel, the Association of Personal Injury Lawyers and the Travel and Tourism Lawyers Association.
Andrew Morton can be reached by calling Freephone 0800 0384 384 or by e-mail to email@example.com. For more information please visit http://www.pannone.com/personal-injury-solicitor/holiday-accident-claims.asp
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