Openreach Extends Mobile Resource Management Contract with Trimble
Trimble (NASDAQ: TRMB) announced today that Openreach, the local network division of BT, one of the world’s leading providers of communications solutions and services operating in 170 countries, has extended its Mobile Resource Management (MRM) contract with Trimble for an additional three years.
With the three year contract extension, Openreach will continue to use Trimble’s Taskforce™ automated scheduling and route optimization solution to manage more than 20,000 of its mobile engineering workforce, helping to improve customer service and reduce operational costs.
“We are extremely pleased to continue to work with Trimble,” said Mark Whitley, Openreach Operations Planning Director. “Over the past five years, the Taskforce solution has allowed us to allocate work to our mobile workforce more effectively and therefore supported us both in improving customer service and realizing operating efficiencies.”
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