Deliver Your News to the World

Signing of Master Service Agreements


Royal Dutch Shell (Shell) announced today that it has signed Master Service Agreements (MSAs) with three global IT and telecommunications suppliers to manage a significant part of its IT infrastructure and telecommunications services.

The move is part of the company’s initiative to achieve top quartile performance in its businesses and functions in support of its “More Upstream, Profitable Downstream” strategy.

As well as significant improvements in efficiency and productivity, the initiative will deliver important financial benefits for Shell over the first five years. Over the same period, the total value of the Agreements to the three suppliers will be in excess of $4.0 billion.

Under the MSAs, Shell will outsource the provision of its IT infrastructure and telecommunications services in 3 service bundles, starting 1st July 2008:

AT&T for network and telecommunications, T-Systems for hosting and storage, and EDS for end user computing services and for operational integration of the infrastructure services.

With the signing of the MSAs, Shell expects to transfer the majority of affected staff to the service providers. It anticipates minimal redundancies as a result of this change. Employee representative bodies are consulted on an ongoing basis. All required regulatory consents will be obtained before proceeding with the implementation of the global master service agreements.

Alan Matula, Shell’s Chief Information Officer said: “This deal is a major strategic choice for Shell. Partnering with EDS, T-Systems and AT&T gives us greater ability to respond to the growing demands of our businesses. It allows Shell IT to focus on Information Technology that drives competitive position in the oil & gas market, whilst suppliers focus on improving essential IT capability.”


This news content was configured by WebWire editorial staff. Linking is permitted.

News Release Distribution and Press Release Distribution Services Provided by WebWire.