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Alcatel-Lucent to acquire ReachView Technologies to expand Operations Support Systems (OSS) and professional service offerings


ReachView enhances Alcatel-Lucent’s Service Assurance capabilities

Paris, March 2008 – Alcatel-Lucent (Euronext Paris and NYSE: ALU), announced today that it has signed an agreement to acquire ReachView Technologies, one of the largest service assurance consulting and integration firms in North America. Upon completion this acquisition will enhance Alcatel-Lucent’s current professional services consulting practice, specifically, OSS/BSS and software integration, enabling the company to deliver advanced service assurance solutions to carriers and industry and public sector customers.

“Communications service providers are looking for advanced services assurance solutions, and by acquiring ReachView, Alcatel-Lucent will be able to more quickly meet that need,” said Andy Williams, President of Alcatel-Lucent’s Services business. “The skills of ReachView complement our own service assurance competence centers. Together we will be able to offer carriers the premier consulting and integration expertise they are looking for, no matter where they are located.”

“Carriers and large enterprises have complex networking, services and business challenges, and they are looking for a partner that can help them with their operations requirements ReachView is excited to be joining Alcatel-Lucent to offer customers our expertise in delivering quality of service and service assurance solutions,” said Ian Bresnahan, ReachView’s Chief Executive Officer. “Our combined skills, knowledge, network expertise and access to multi-vendor labs, will give us a competitive advantage in taking on very large and complex transformation projects.”

With approximately 85 employees, ReachView Technologies has offices in Atlanta and Dallas. Bresnahan and the two other principle partners, Todd Cochran and Josh Shipman, of ReachView will continue with Alcatel-Lucent after the acquisition.

Alcatel-Lucent’s service assurance solution provides tools to ensure that end-user services provided by a carrier or enterprise are continuously available and performing to service level agreements and quality of service performance levels. The tools monitor performance, availability and quality of experience, detect possible failures while at the same time assess services and impact on the user experience.

Alcatel-Lucent with ReachView will be able to provide a total consulting practice that will help operators isolate, prioritize and resolve network & server issues faster, through root cause isolation and resolution management. These solutions are tailored to match each operator’s operational and business process environment. Integrating a solution into an operator’s network, taking into consideration existing systems, service definitions and adapting to the carrier’s processes is a unique competency of the combined companies.

The closing, which is subject to the satisfaction of certain conditions, is expected to be April 1, 2008. The financial terms of the agreement are not being disclosed.


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