’Get Hooked on Delphi’ Reward Program Shows Appreciation, Rewards Loyalty
TROY, Mich.—Today Delphi Product & Service Solutions announced a 78 percent participation rate for the Get Hooked on Delphi rewards program. In its third consecutive year, the program was redesigned and offered specifically to Delphi’s current customers in an effort to demonstrate appreciation and reward customer loyalty, while helping them further enhance relationships with both Delphi and their own customers.
Get Hooked on Delphi kicked off in May 2007 as participating customers collected points by successfully meeting program criteria. Warehouse distributors earned points by meeting stock and support programs, increasing net sales, adding new lines, participating in promotions and training services, and achieving 100 percent utilization of co-op funds. Parts specialists and service professionals earned points through usage of in-store displays, usage of the vehicle electronics revolution message, increasing annual sales, and participating in promotions and training.
Delphi’s customers achieved great success as they worked to earn the highest point totals and earn a chance to be named Parts Specialist or Service Provider of the Year. The year-long loyalty program encourages excellence, rewarding commitment to the aftermarket industry and showing Delphi’s appreciation to its customers.
“Get Hooked has been an extremely effective method to help our customers increase their business and continue to enhance their relationship with Delphi,” said Norm Young, vice president, North American Sales & Global Service Operations, Delphi Product & Service Solutions. “Our greatest commitment is to our customers and we want that relationship with Delphi to be both personal and rewarding.”
In January, the customers who generated the most points earned a well-deserved all-expense paid trip for two to Cabo San Lucas, Mexico, where they attended the Delphi Awards Ceremony. The top point producers in each category were:
* Ed Rossy, All Car Automotive
* Mike McGrath, Motorcade
* Burke Snow, Tri City
* Rob Pacino, Middle Atlantic Warehouse
* Steve Pike, Merles
* Joshua Porter, Such’s Auto Care—Speedway
* Niel Veon, American Residential—Speedway
* Bill Butler, Butler Auto—Southeastern Automotive Warehouse
* Chris Foreman, Moritz Recon—WM Automotive
* Walter Espinda, Morrison Commanche—Parts Plus New Mexico
During the Awards Ceremony in Cabo San Lucas, Ed Rossy of All Car Automotive was named the Delphi Parts Specialist of the year, and Joshua Porter of Such’s Auto was named the Delphi Service Professional of the year. These prestigious honors recognize professionalism, expertise and commitment within the aftermarket industry.
Rossy called the time in Cabo a ’trip of a lifetime’ and was appreciative of the opportunity to interact with Delphi team members and leadership.
“Delphi is a first-class company with quality parts that offer superior coverage,” added Rossy. “Our customers recognize the Delphi brand as quality products and services so when I get the chance to choose what parts to sell, I choose Delphi.”
“I am extremely grateful to Delphi and was overwhelmed and surprised to receive this honor, not to mention a trip to paradise,” said Porter. “Delphi is making their survival in the aftermarket easier by promptly coming out with up-to-date, OE-quality, cost-effective parts for the consumer and the auto technician to effectively complete their tasks at hand.”
For more information about Delphi and its subsidiaries, visit Delphi’s media room at www.delphi.com/media.
This press release, as well as other statements made by Delphi may contain forward-looking statements within the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995 that reflect, when made, the Company’s current views with respect to current events and financial performance. Such forward-looking statements are and will be, as the case may be, subject to many risks, uncertainties and factors relating to the Company’s operations and business environment which may cause the actual results of the Company to be materially different from any future results, express or implied, by such forward-looking statements. Factors that could cause actual results to differ materially from these forward-looking statements include, but are not limited to, the following: the ability of the Company to continue as a going concern; the ability of the Company to operate pursuant to the terms of the debtor-in-possession (“DIP”) facility; the Company’s ability to obtain court approval with respect to motions in the chapter 11 proceeding prosecuted by it from time to time; the ability of the Company to develop, prosecute, confirm and consummate one or more plans of reorganization with respect to the chapter 11 cases; risks associated with third parties seeking and obtaining court approval to terminate or shorten the exclusivity period for the Company to propose and confirm one or more plans of reorganization, for the appointment of a chapter 11 trustee or to convert the cases to chapter 7 cases; the ability of the Company to obtain and maintain normal terms with vendors and service providers; the Company’s ability to maintain contracts that are critical to its operations; the potential adverse impact of the chapter 11 cases on the Company’s liquidity or results of operations; the ability of the Company to fund and execute its business plan; the ability of the Company to attract, motivate and/or retain key executives and associates; and the ability of the Company to attract and retain customers. Other risk factors are listed from time to time in the Company’s United States Securities and Exchange Commission reports, including, but not limited to the Annual Report on Form 10-K for the year ended December 31, 2004 and its most recent quarterly report on Form 10-Q for the quarter ended September 30, 2005 and current reports on Form 8-K. Delphi disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events and/or otherwise.
Similarly, these and other factors, including the terms of any reorganization plan ultimately confirmed, can affect the value of the Company’s various pre-petition liabilities, common stock and/or other equity securities. Additionally, no assurance can be given as to what values, if any, will be ascribed in the bankruptcy proceedings to each of these constituencies. A plan of reorganization could result in holders of Delphi’s common stock receiving no distribution on account of their interest and cancellation of their interests. As described in the Company’s public statements in response to the request submitted to the United States Trustee for the appointment of a statutory equity committee, holders of Delphi’s common stock and other equity interests (such as options) should assume that they will not receive value as part of a plan of reorganization. In addition, under certain conditions specified in the Bankruptcy Code, a plan of reorganization may be confirmed notwithstanding its rejection by an impaired class of creditors or equity holders and notwithstanding the fact that equity holders do not receive or retain property on account of their equity interests under the plan. In light of the foregoing and as stated in its October 8, 2005 press release announcing the filing of its chapter 11 reorganization cases, the Company considers the value of the common stock to be highly speculative and cautions equity holders that the stock may ultimately be determined to have no value. Accordingly, the Company urges that appropriate caution be exercised with respect to existing and future investments in Delphi’s common stock or other equity interests or any claims relating to pre-petition liabilities.
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