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MetaSwitch Receives 2007 Global Frost & Sullivan Award for Product Line Strategy


Accolade marks MetaSwitch’s third Frost & Sullivan award, exemplifies continued innovation and customer insight in increasingly competitive market

Alameda, CA: February, 2008. MetaSwitch announced today it has been chosen as the recipient of the Global Frost & Sullivan Softswitch Product Line Strategy Award for demonstrating the most insight into the needs and product demands of its customers. The company was specifically recognized for its outstanding product portfolio, including its MetaSwitch class 4/5 softswitch and MetaSphere service delivery platform (SDP) and application suite. Frost & Sullivan lauded MetaSwitch for its dedication to new services innovation, legacy service integration and for providing a realistic roadmap for IP network migration infrastructure.

“The variety of services provided and diversity among the customer base speaks to the features and services available with the MetaSwitch solution,” said Becky Watson, program manager with Stratecast, a division of Frost & Sullivan. “As indicated by the MetaSwitch 500th platform deployment, carriers have a level of confidence and trust with MetaSwitch based on the reliability and stability of the company’s products.”

“MetaSwitch remains committed to developing standards-based, next-generation products that speak to the complex and diverse needs of our customer base,” said Graeme MacArthur, MetaSwitch’s chief executive officer. “To be consistently recognized by Frost & Sullivan for our product strategy and customer focus further validates our vision, and our belief that for service providers, voice is fundamental, and so enriching and expanding their voice services is a vital goal.”

MetaSwitch’s sustained investment in technologies and focus on strategic industry trends continues to allow the company to provide a solid, future-proof solution for communications service providers. The MetaSwitch solution includes a broad range of IP Multimedia Subsystem (IMS) core switching elements, including Session Control, Media Server, Media Gateway and Signaling Gateway functionality for full Class 4/5 equivalence and enhanced IP services. In 2007, the company significantly expanded the product line to include:

* MetaSphere, a service delivery platform (SDP) based on IMS standards for service creation and application execution, along with a complementary suite of pre-built applications, including unified messaging, auto attendant, conferencing and live message screening. Designed to operate equally well in both legacy and next-generation telecommunications networks, MetaSphere enables streamlined service development and delivery across multiple media types and end user devices.
* CommAssistant™, a MetaSphere toolbar application, delivers a cohesive and easy-to-use desktop telephony experience by integrating the phone and PC desktop.
* MetaView, a network management system designed to simplify network management. In combination with the MetaSwitch class 4/5 softswitch and MetaSphere SDP, MetaView provides unified management with an easy-to-use graphical user interface along with advanced diagnostics and voice quality monitoring.

“MetaSwitch offerings provide carriers with products and solutions that correspond to specific needs and are engineered to meet current and future market trends, ultimately providing a roadmap for future innovation,” notes Watson. “MetaSphere and its applications represent a portfolio of advanced services that can be offered to subscribers on both legacy TDM access networks and next-generation networks.”

Frost & Sullivan’s Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry. To learn more about Frost & Sullivan’s Best Practices Awards program go to


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