Alliant Energy customers encouraged to dig path to meters, remove snow

Heavy snow can affect meters, appliances and make it difficult for meter readers

While most area residents have dug out their driveways and sidewalks from recent winter storms, the heavy snowfall in southern Wisconsin could still cause problems with energy meters and appliance operation. In addition, meter readers are often having a difficult time wading through snow while trying to reach customers’ meters.

“With the record winter snowfall we’ve had in many parts of Wisconsin, snow cover and snow removal can sometimes cause electric or gas meters to be covered,” says Mark Hawley, Manager - Safety & Heath Services, Alliant Energy. “This could affect the operation of the meter, and it makes the job challenging and dangerous for our meter readers.”

Hawley suggests that homeowners shovel a path to the meter and carefully remove snow and ice by hand—never banging on the meter or pipes. Also, check furnace and water heater exhaust pipes. If an exhaust pipe is blocked, the furnace or water heater could malfunction or stop working. Natural gas regulators have a vent to allow gas to escape; if this vent is blocked, gas flow into the home could be compromised.

“It just takes a few minutes, and it can prevent a lot of problems,” says Hawley. “We want all our customers to stay safe and warm this winter, and we appreciate everyone who helps us keep the energy flowing safely and reliably.”

For more information, please call Alliant Energy’s 24-hour Customer Service Center at 1-800-ALLIANT (255-4268).