Scottish & Southern Energy selects BT Wholesale to underpin integrated communications service
New three year White Label Managed Services agreement to provide voice, high speed broadband and associated services
Scottish & Southern Energy (SSE), one of the UK’s leading energy providers, and BT today announced a new strategic partnership that sees BT become the provider of integrated voice and broadband services to SSE for resale to its UK customers. Under the terms of the three year agreement, BT Wholesale will support SSE’s expansion plans to become a high quality, national provider of integrated communications services to its 8.5 million customers in the UK. The service is expected to launch this summer.
The agreement also includes second line customer support and the development of a customised online portal that will enable SSE’s customers to access the service.
SSE is an existing BT Wholesale customer, offering telephony services to around 150,000 customers across the UK. Today’s agreement builds on that relationship and will enables SSE to rapidly bring high speed broadband and voice services to its home energy customers under BT Wholesale’s white label managed services portfolio. These new services will enhance SSE’s existing customer portfolio of services and help maintain customer satisfaction levels.
Commenting on the agreement, Itret Latif, Telecoms Business manager at SSE, said: “Scottish & Southern Energy wanted a partner that could support us with the best suite of integrated communications services quickly, nationally and with minimal capital and operational risk to our business. We’re enhancing our offer in today’s fiercely competitive market, by building on our relationship with BT. This will help us become a trusted converged services supplier for our customers across the UK.”
Sally Davis, chief executive at BT Wholesale, said: “This agreement is further testament to the strength of BT Wholesale’s Managed Network Solutions strategy. BT will help to quickly enhance Scottish & Southern Energy’s service offerings to its customers with a service that is both competitive and dynamic. Today’s announcement is additional recognition of how BT’s world class capabilities can help enhance customer quality and choice.”
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