MCI’s Impact Network Management Platform Selected For Prestigious InfoWorld 100 Award
MCI Recognized for Creative and Cutting-Edge Implementation of Enterprise Technology
ASHBURN, Va., November 16, 2005 -- MCI Inc. (NASDAQ: MCIP) today announced that MCI’s patent-pending IMPACT network management platform has been selected by InfoWorld as a winner of this year’s InfoWorld 100 award recognizing the most innovative corporate IT solutions for 2005. This annual award honors IT projects that demonstrate the most creative use of cutting-edge technologies to further business goals.
“We are honored that MCI’s IMPACT has been selected for the InfoWorld 100 award, but the real winners are our customers,” said Kevin Gahan, senior vice president of MCI Global Network Management. “As a result of IMPACT’s rapid fault isolation capabilities, MCI has been able to increase its commitment to customers by delivering an unparalleled set of Service Level Agreements for performance, reliability and restoration.”
As IMPACT’s second award win within two months, the InfoWorld 100 recognition follows on the heels of the Technology Managers Forum’s 2005 Best Practices Award for Technology Innovation for excellence in technology management. Both awards demonstrate MCI’s ongoing commitment to providing innovative and creative managed network service solutions designed to deliver some of the highest level of service performance and reliability to customers.
“IT departments continue to learn hard lessons about business realities and realistic ROI,” said Eric Knorr, InfoWorld executive editor at large. “The InfoWorld 100 provides a forum for IT managers to get the recognition they deserve for smart projects from an audience of their peers.”
MCI’s Integrated Management Platform for Advanced Communications Technologies, or IMPACT, is believed to be the first end-to-end business process automation implementation for network fault management for a service provider. Conceptualized in 1999, the implementation of IMPACT represents a significant breakthrough in network management automation which directly benefits customers by enabling networks to run more smoothly.
The patent-pending, IMPACT network management system performs automatic alarm detection, fault isolation, trouble-ticket generation, event and maintenance correlation, customer notification and updating without the manual intervention of network support staff, increasing productivity and reducing network operation expenses. As an “always on” solution, IMPACT provides MCI managed services customers proactive network updates via cell phone, BlackBerry, pager, e-mail or communication device of choice.
MCI has been a Managed Network Services provider since 1989, and today manages more than 3,100 customer networks in 149 countries, including overseeing 22,000+ non-MCI connections from more than 60 network providers globally. MCI has a history of service and innovation in network management-recently exemplified by its receipt of the 2005 Frost & Sullivan Customer Service Leadership Award and its patent-pending IMPACT Rapid Fault Isolation capabilities enabling MCI to lead the industry in service level commitments.
About InfoWorld Media Group
InfoWorld Media Group helps senior technologists connect technology and business strategy for maximum impact at their organizations. Through integrated channels including online, events, demand generation and a weekly print magazine, InfoWorld reaches the most influential senior-level information technologists -- those who drive their enterprises’ strategies and technology purchases. Powered by a continued investment in an independent Test Center, InfoWorld analysts and editors provide both hands-on analysis and evaluation, as well as expert commentary on issues surrounding emerging technologies and products. Visit InfoWorld at http://www.infoworld.com.
About MCI, Inc.
MCI, Inc. (NASDAQ: MCIP) is a leading global communications provider, delivering innovative, cost-effective, advanced communications connectivity to businesses, governments and consumers. With one of the most expansive global IP backbones and wholly-owned data networks, MCI develops the converged communications products and services that are the foundation for commerce and communications in today’s market. For more information, go to www.mci.com.
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