AT&T U-verse Voice Debuts in Detroit
AT&T Inc. (NYSE:T) today announced the availability of AT&T U-verseSM Voice, a next-generation digital voice service delivered over the AT&T U-verse Internet Protocol (IP) network. Detroit is the first area in the nation where AT&T U-verse Voice is available.
The company began a controlled launch in late December and has since expanded the service’s availability. The service will continue to expand to more local customers and additional markets in 2008.
AT&T U-verse Voice completes the company’s IP triple play. With U-verse Voice, U-verse customers receive all the benefits of having advanced video, broadband, voice and wireless services from a single provider, and having their services work together for a new level of integration, functionality and convenience.
AT&T U-verse Voice is a managed Voice over IP (VoIP) service that is delivered over AT&T’s fiber-rich network, unlike many cable and VoIP providers that offer best-effort digital phone services over the public Internet. This allows U-verse Voice customers to enjoy great sound quality and reliability, as well as unmatched calling features that combine with customers’ AT&T U-verse TV, broadband and AT&T wireless services.
U-verse TV customers can choose from two flexible U-verse Voice calling plans:
* U-verse Voice Unlimited, which includes unlimited local and nationwide minutes to any location in the U.S., Canada or U.S. territories for $40 a month.
* U-verse Voice 1000, which includes 1,000 Call Anywhere minutes to any location in the U.S. or U.S. territories for $30 a month.
“The launch of AT&T U-verse Voice is the next step in our vision to bring customers a complete set of IP services that work together seamlessly for them,” said Jennifer Jones, AT&T vice president and general manager for Michigan. “U-verse Voice uses the power of IP to enhance the calling experience. Customers will be able to do more with their phone service than ever before and connect in more ways through all of their AT&T digital services.”
AT&T U-verse Voice has advanced features that go beyond traditional phone service and many competitors’ offerings, including:
* An online management portal that gives users the option to easily and conveniently manage their call preferences, voice mail, contacts, call history and more from any PC, in addition to the ability to access voice mail and control call preferences from their home phone.
* U-verse Messaging, which combines AT&T wireless and U-verse Voice messages into a single voice mailbox that can be accessed from any phone line or PC. Customers can listen to, manage and forward voice mail from the online portal, much like an e-mail inbox.
* Call History, which is viewable online or on a customer’s AT&T U-verse TV screen, with a list of the 500 most recent call records.
* Click to Call, which will connect a call to any number in a customer’s Call History with one click of a mouse or the U-verse TV remote control.
* An online Address Book that is accessible from any PC and allows customers to Click to Call and to create and share contact groups or distribution lists for voice messages.
* Locate Me, a feature that allows incoming calls to ring up to four numbers at the same time so that a customer never misses an important call.
* And traditional calling features, such as Call Screening, Call Blocking, Do Not Disturb and privacy settings.
Where available, U-verse Voice customers will have Enhanced 911 (E911) service.
A second phone line, which shares the primary line’s calling plan, can be added for $20 a month, and each plan features competitive international rates with no recurring monthly charge. Professional installation is included for new AT&T U-verse customers who order through Jan. 31, 2008.
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