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InTechnology Selects Oracle® Communications to Automate Service Provisioning


Oracle today announced that InTechnology, a leading provider of managed voice, data and network services in the United Kingdom, will implement Oracle(r) Communications Configuration Management and extend its use of Oracle Communications Service Activation - both part of the Oracle Communications Service Fulfillment Suite - to automate provisioning and accelerate delivery of IP-business services.

InTechnology delivers value-added voice and data services over its end-to-end quality- assured IP network to 600 enterprise customers throughout the United Kingdom. The company currently uses Oracle Communications Service Activation to automate and manage the provisioning and control of its virtual private network (VPN)-based services including access control lists (ACLs) and quality of service (QoS). To support growth of its VPN services expected throughout 2008, InTechnology is implementing Oracle Communications Configuration Management and extending its use of Oracle Communications Service Activation. These applications will enable InTechnology to optimize network operations, manage growth and maintain efficient, accurate service provisioning - helping to ensure customer satisfaction and increase revenue from new sales.

“Over the last several years, Oracle’s applications have helped us meet the needs of our enterprise customers by allowing us to deliver reliable, quality services quickly,” said John Murray, technical director, InTechnology plc. “With Oracle’s configuration management and service activation applications, we expect to achieve a demonstrable reduction in provisioning errors while increasing our operational efficiency and flexibility.”

In addition to the Oracle Communications Service Fulfillment Suite applications, InTechnology also has leveraged Oracle Database to build the first “push-to-talk” technology available in the United Kingdom. InTechnology’s Global Mobile Radio service uses the push-to-talk technology to provide customers with instant communication, either on a one-to-one basis or as a broadcast to a group of people, on their mobile phones. InTechnology launched this service in August 2007 and customers have found it to be a powerful messaging tool, particularly customers in the emergency services and logistics industries.

“InTechnology’s continued use of Oracle applications is indicative of Oracle’s commitment to provide the best, most complete applications to help communications service providers deliver next-generation services,” said David Sharpley, vice president of product marketing and channels, Oracle Communications. “InTechnology is an innovator in the managed services market and Oracle is pleased to contribute to the company’s success.”

InTechnology designs and supports the best IP solutions for business with a range of applications seamlessly integrating clients’ communications needs through the delivery of secure voice, data and mobile solutions. InTechnology employs 200 people and has data centers in Harrogate, London and Reading.

About Oracle Communications
Oracle is #1 in Communications globally with 20 of the world’s top 20 telecommunications companies running Oracle applications. Oracle Communications integrates industry-specific BSS and OSS solutions with the capabilities of Oracle’s industry-leading enterprise applications, business intelligence tools, and carrier-grade middleware and database technologies. Oracle Communications enables service providers to deliver next generation convergent services rapidly, increase customer satisfaction and loyalty, and reduce costs in the business and the network. For more information, visit

About Oracle
Oracle (NASDAQ: ORCL) is the world’s largest enterprise software company. For more information about Oracle, please visit our Web site at

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