Imagine Technologies, Inc. Achieves Platinum Certification with Avaya
Invests in the industry-leading skills needed to help businesses transform their operations with IP telephony; Helps Aspen Skiing Company use Intelligent Communications applications to enhance guest experience at the soon to be opened Base Village in Snowmass
CENTENNIAL, Colorado - Imagine Technologies, Inc, announced today that it has been named a Platinum BusinessPartner by Avaya Inc., a leading global provider of business communications applications, software and services. The Platinum certification is the highest Avaya offers. It indicates that the Imagine team has developed the comprehensive skills needed to help today’s businesses transform their operations with Internet protocol (IP) telephony and reap the benefits of new Intelligent Communications applications.
Imagine Technologies sells Avaya business communications systems, design and implementation services to businesses in several Mid-western states. The company has consistently received top honors from Avaya, including BusinessPartner of the Year 2005, and Avaya Small Business Expert in 2006 and 2007.
In recognition of the multivendor nature of today’s business networks, Avaya Platinum partners earn their status not only by certifying staff members in the operation of Avaya systems and software, but also in the operation of solutions offered by other major information technology vendors. In addition, Platinum partner companies must meet rigorous service delivery and customer satisfaction criteria, develop comprehensive marketing plans and meet annual revenue commitments for the sale of Avaya solutions and services.
“Avaya’s BusinessPartner certification program helps us ensure that customers have a consistent, quality experience from purchase through implementation and ongoing support,” said Ken Archer, vice president, North America Channels, Avaya. “We are very pleased that Imagine Technologies has aligned with Avaya to provide the expertise in intelligent communications to customers to help us extend our reach and deliver the kinds of complete, end-to-end solutions that meet the challenges businesses and organizations face today.”
Aspen Skiing Company leverages Avaya technology for new ski resort
One of the customers benefiting from Imagine Technologies’ relationship with Avaya is Aspen Skiing Company, who has relied on Avaya technology to service the resorts it owns for almost two decades. “One extraordinary benefit of the Avaya equipment is the ability to leverage our existing systems while implementing leading-edge IP and hospitality functionality in growth areas such as our new Base Village development in Snowmass Village. IP Telephony, trunking and remote softphone tools will greatly benefit our guests and staff while maintaining the reliable, secure communications we’ve come to expect,” said Paul Major, CIO of Aspen Skiing Company. “The superior support and valuable expertise delivered by the Imagine team enabled the ASC IT organization to deploy fully integrated voice systems in a very rapid fashion.”
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